Access Team Leader

Bass Coast Health (BCH) is the sub-regional health service for the Bass Coast and South Gippsland Shires, with sites at Wonthaggi, Cowes, San Remo.
In order to support our rapidly growing population, we're growing our services and the complexity of our organisation. This includes adding a new $115 million hospital expansion and renovated facilities to ensure we meet the increasing health care needs of our region.
Position Summary
Access is the first point of contact for information and referrals to a wide range of community and specialist services provided by Bass Coast Health (BCH).
This position provides leadership and support to the Access team to ensure timely and responsive access for clients to BCH community services. The position is also required to provide timely and appropriate data as required to the Senior Program Manager or Operations Director and be a key point of liaison and communication for BCH staff and referrers in relation to the Access service.
Access roles do not deliver direct clinical care or advice. You will be expected to refer a client to an appropriately trained health professional when necessary.
Requirements of the position are:
MANDATORY:

• Relevant tertiary qualification (e.g., qualified Allied Health or Nursing professional)
• Experience in managing and/or supervising staff
• Demonstrated ability to work with and provide leadership to a diverse team
• Highly developed verbal and written communication skills
• Strong organisational skills
• Demonstrated ability to lead and implement new systems and processes
• Comprehensive knowledge of the Department of Health & Human Services funding and reporting requirements and guidelines
• Valid Police Check
• Working with Children Check
• NDIS worker screening check
• COVID-19 Vaccination in accordance with the Chief Health officer COVID-19 Mandatory vaccination Directions
• Flu Vaccination

DESIRABLE:

• Understanding of the principles of change management and/or experience managing change in a work environment
• Understanding, knowledge or experience implementing service coordination frameworks within a health setting
• Demonstrated knowledge of Person-Centred Care
• Computer literacy, including proficiency in Microsoft Office programs and an understanding of iPM and MasterCare
• Ability to prioritise competing demands and implement problem solving skills
• Excellent interpersonal, negotiation and conflict resolution skills

What’s in it for you
BCH is in a significant growth phase, creating an exciting environment for staff to develop their careers while simultaneously having a direct impact on regional communities.
BCH staff also enjoy the following perks:

• A culture which supports your wellbeing and personal growth
• Salary packaging, including novated leasing
• Health and Wellbeing Program
• Flexible work options and work life balance
• Study support
• A coastal lifestyle in the beautiful Bass Coast region

For further information please contact Sally Phillips, Senior Program Manager on ph. 0455 530 190 or contact Human Resources via email hr@basscoasthealth.org.au
As a Child Safe organisation, Bass Coast Health promotes the safety, wellbeing and inclusion of all children, including those with disability.
Bass Coast Health celebrates and supports our employees and community and is committed to building a diverse and inclusive workforce. BCH welcomes applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as LGBTIQ+ and people with disability.
Bass Coast Health is a smoke free organisation
Contact Person SALLY PHILLIPS
Contact Number (04) 5553 0190
Closing Date 28/02/2024
Position Description PD-CC-003 Access Team Leader.pdf
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Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.