Accommodation Team Lead - Coffs Harbour

Challenge Community Services is an Equal Employment Opportunity (EEO) employer and welcomes applications from First Nations People and culturally and Linguistically Diverse backgrounds.

Career-Transforming Opportunity

JOIN US - SHAPE LIVES - BUILD YOUR CAREER

Challenge Community Services is a leading provider of disability accommodation services dedicated to enhancing the quality of life for individuals with diverse abilities. We are committed to creating inclusive environments that empower individuals to live fulfilling lives. As we expand our services, we are seeking a dynamic and compassionate Team Leader to join our dedicated team.

The Role: More Than Just a Job

As a Team Leader for Disability Accommodation Services in one of our SIL houses around Coffs Harbour , you will play a pivotal role in leading and supporting a team of passionate professionals to deliver high-quality care and support to individuals with disabilities. Our client that we are providing supports to does prefer to work with male staff. You will be responsible for overseeing the day-to-day operations of the accommodation services, ensuring a person-centered approach that respects the dignity and autonomy of each individual.

What We Require From You 

• Sound Leadership Qualities: an individual who can effectively lead a team, professionally develop and motivate staff through ongoing mentoring, support and supervision.
• Service Coordination: Coordinate and implement individualised care plans, ensuring the unique needs and preferences of each client are met. Rostering staff on in a timely and effective manner to meet with client demands.
• Proven Track-record: Demonstrated experience in effectively managing and supporting individuals with psycho-social conditions, mental health challenges, or related issues. 
• Problem Solving Ability: Ready to address and resolve any issues or concerns related to service delivery and staffing promptly and professionally.
• Strong Communicator: an individual who is empathetic, autonomous, adaptable, collaborative, shows respect, demonstrates active listening, clear and open communication, and can maintain confidentiality, is culturally competent, and has advocacy ability. Facilitate clear and effective communication between team members, residents and their families.
• Budget Management: Assist in budget planning and ensure efficient use of resources (staff included) while maintaining service quality.
• Resilient & Self-confident: Ready to tackle any challenges that come your way, providing quality care and support to individuals who need it the most.
• Tech-Savvy: Comfortable with Microsoft Office, especially Word & Outlook.
• Shared Values: collaborative, supportive attitude, reliable, problem-solver, accountable, conflict resolving ability, committed, a team player, autonomous, self-aware, people-orientated, compassionate, respectful and acts with integrity.
• Quality Assurance:  Monitor and evaluate service delivery to ensure compliance with industry standards and regulatory requirements.
• Flexible: possess a professional development and continuous learning attitude and being open to shift work, sleepovers, weekends, and working public holidays.
• License and Checks: Current Australian Driver's License and willingness to undergo background checks, including but not limited to First Aid Certificate, Police Checks, NDIS Screening Check, Working with Children Check.

Why You’ll Love Working with Us

• Salary Packaging Options (if eligible): competitive pay rates: Keep more of your hard-earned money. 
• Salary: SCHAD's Level 3 pay rates based on qualifications and or experience. Pay range $36.00 - $38.60 per hour.
• Entertainment/Meal Card (if eligible): Extra perks for your leisure.
• Flexible Hours & Extra Leave: Balance work and life like a pro.
• Career and Development Pathways: build a career with us through training and career progression.
• Celebrate You: Enjoy a day off on your birthday!
• Contemporary & Supportive Culture: Your health and well-being is our priority and focus.

How To Apply

When applying, please ensure you include a cover letter, resume and address the  selection criteria above, as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Kathleen Hyndes via email

***************@challengecommunity.org.au

Closing Date: 13th  March 2024 

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present