Accomodation Manager

We are currently looking for an experienced Accommodation Manager to join our team. In preparation for the upcoming Oz & NZ Snow Season. Along with high demand for next snow season in Japan.With ski related properties spanning across Australia, New Zealand and Japan the Oz Snow Group offers competitive ski packages to the most popular ski destinations. As well as being a head office for admin & reservations to our 9 snow related properties.Our office works as a head office and reservation center for all our accommodations. The accommodation manager is responsible for all bookings, all reservations, Payments, Allocating rooms, shuffling rooms, managing inventory + pricing to wholesalers and last minute sites,
invoicing , accounts and administration.Having all the hotel reservations Admin centralised at head office.
Allows us more control and lets the staff at the accommodation concentrate on the delivery of the product.The role is a year-round position and you will be managing properties in Australia for the upcoming Southern Hemisphere snow season and properties located in Japan for the Northern Hemisphere winter season.The role and duties are as follows:Overall Management of Reservations and Payments of all bookings for your allocated property
Management of Hotel Administration
Reconciling daily accounts and matching to bank accounts
Managing groups bookings to the property and their travel arrangements
Maintaining regular relationships with key suppliers
Managing yield,pricing & availability for all last minute sites
Making sure product delivery is satisfactory and online reviews are favorable
Maintaining a good level of service for our preferred agents, and direct customers
Regular communication with our onsite Hotel Managers, ensuring a high standard of customer service is always met
Managing allotments with agents
Making sure all upcoming bookings are paid in full
Implementing new systems and procedures where applicable
Management of incoming and outgoing communication
Implementing and compiling reports - feeding back to team and directing in new procedures
Ensuring that all Oz Snow venues adhere to government framework & legislation