Account Broker - Insurance

• Account Broker - Insurance Broking
• Professional Indemnity
• Grow an existing portfolio of corporate clients
• Hybrid role – work from home and the Aon office

Account Broker

Aon is looking for candidates with general insurance experience who are keen to progress their Insurance Broking career.

We are also open to candidates with customer service experience, who would like to kick start their Insurance Broking career, we can train you from scratch!

This role sits in our Aon Affinity team and boasts a high staff tenure, so this opportunity is rare!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

This is an exciting role with a varied client base including Barristers, Accountants, Architects and Mortgage Brokers, to name a few.

Your days will be busy and you will be the first point of contact for your portfolio while you manage client relationships and insurance policy renewals.

Your focus will be to service, maintain and grow the existing client base through retention, by providing insurance solutions and closing opportunities.

Your responsibilities will include:

• Managing a client portfolio including all ongoing client insurance/risk needs
• Service delivery, account management and account retention
• Identifying and closing opportunities
• Policy renewals – end to end
• Providing relevant product solutions to clients within your authority
• Assisting with complex client queries
• Negotiating with Insurers and clients on risks outside of Underwriting guidelines
• Understanding client financials and providing appropriate support regarding debt management, payment enquiries and settlements
• Understanding, and complying with, regulated processes and systems
• Completing daily client administration tasks
• Maintaining a high standard of customer service at all times
• Working towards individual and team targets

How this opportunity is different

As an Aon Affinity Insurance Broker colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. 

Be you, be unique with us.

Skills and experience that will lead to success

This opportunity is perfect for someone who is passionate about insurance, client service and stakeholder management.

Our ideal candidate will relate to the following: 

• Insurance, professional indemnity, banking, retail or customer service experience (highly regarded)
• Experience dealing with complex client inquiries (highly regarded)
• Interest in growing or establishing your Insurance Broking career
• Excellent time management skills
• Tier 1 Insurance Broking qualification and/or willingness to obtain (highly regarded)
• Strong verbal, written and interpersonal communication skills
• Ability to build strong relationships
• Comfortable working towards KPIs and targets
• Proficient with Microsoft Office and any CRM (highly regarded)

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and encourages you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation on ***************@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  

How to apply:

Please submit your up-to-date Resume by clicking on the APPLY NOW option.

To learn more about the Aon please visit our careers site: www.aoncareers.com.au

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