Account Manager

Catch

To become Australia’s most loved online shopping destination for families

We’ve been in the game since 2006 and have come a long way since. What started as a deal a day has become an online shopping destination boasting millions of big brand products and right now we’re growing, seeking innovation and innovators.

We’re focused on delivering a personalised shopping experience for our customers and developing a world-class fulfillment service that enables Aussie families to receive the items they need, faster than ever.

There’s never been a more exciting time to join the Catch team. Being part of the Wesfarmers Group places us in good company alongside other top Aussie retailers like Kmart, Target, Bunnings and Officeworks.

We've captured the lightning of online shopping in a bottle and now we need your help to open it. The excitement of add-to-cart, the instant gratification of order delivered.

Catch has big plans for the future and we want the best of the best on our side. If you think you've got what it takes to make our customer shopping experience even more amazing, we want to hear from you.

At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.

Catch.com.au has been bringing low prices to everyday Aussies on the brands they know and love since we started shaking up online retail in 2006.

We are Australian owned and operated and have deep expertise on Australian consumer online shopping behaviour. Catch.com.au is part of the Wesfarmers Group, placing us in good company alongside Australia's top retailers, Kmart, Target, Bunnings, Officeworks and API.

Our vision is to be Australia’s most loved online destination for families. There's still a lot of work ahead of us, so we’re always on the lookout for creative, resourceful, and resilient people that can quickly learn new skills and adapt on the fly. 

The Opportunity

Catch is currently seeking an Account Manager to partner with the various business units across Catch. As the Account Manager, you will be responsible for working within our Trade team to foster relationships with our third-party key/strategic retailers and help to grow the sales in their respective categories.

• 💬 Customer Advocacy and Feedback
  

  Advocate for customers by providing feedback to internal teams on how to better meet customer needs

• 🤝 Relationship Building
  

  Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

• 💼 Account Retention and Expansion
  

  Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

• 📊 Results orientation
  

  Focuses on outcomes and the steps it takes to achieve them

• 👍🏼 Flexibility
  

  Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems