Company

OptusSee more

addressAddressMelbourne, VIC
CategoryCustomer Service

Job description

It starts with YES!

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.

Based in Melbourne, the Account Manager role will develop and win new global business for Optus Enterprise & Business and manage and provide mentorship to the segment sales team.

The Account Manager will be responsible to sell into a territory of larger businesses with telecommunications spend.

Your day in the life of an Account Manager at Optus

  • Developing positive relationships with target accounts, well ahead of tender or quote issuance.
  • Building and maintaining customer satisfaction through the development of broad customer relationships, including senior management contact.
  • Maintaining high activity levels to generate an opportunity pipeline sufficient to achieve orders targets.
  • Producing accurate and complete documentation - maintain CRM System Records and provide timely and accurate reports as required.
  • Build and manage effective relationships within the internal group that support the sales, implementation, and ongoing customer support activities.

Your skills to pay the bills

  • Experience in a relationship/strategic selling of ICT services.
  • A high level of general business acumen with the ability to communicate effectively at CIO, CFO and CEO level.
  • A consultative selling style with the ability to sell technical products and complex business solutions.
  • Strong foundation in developing longer-term relationships and selling ICT, managed & professional services.
  • Ability to identify and navigate sophisticated organisational, political customer structures and procurement processes.
  • Success will be evident in the measurement of billed revenue, the profitability of that revenue, the signing of new business orders, an increase in customer share of wallet and customer satisfaction results.

Perks we love at Optus

  • Competitive salary and performance incentives!
  • Training, mentoring and development opportunities, ask us about OptusU.
  • Up to five days of Volunteer Leave per year.
  • A “connected” day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email ***************@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

Refer code: 2290819. Optus - The previous day - 2024-05-27 00:40

Optus

Melbourne, VIC
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