Address About Rate My Agent
Founded in 2014, RateMyAgent is Australia and New Zealand’s number 1 real estate ratings and review platform. We also operate in the US market and have seen rapid growth and usage of the platform with exciting plans in the pipeline.
RateMyAgent has nearly 90 employees globally with our head office being in Cremorne, Melbourne with a number of remote employees based across AU, NZ and US. We listed on the ASX in 2018 ‘RMY’.
We have an innovative tech culture, tonnes of energy and a focus to deliver amazing outcomes. Our culture means that teams can enjoy ownership of their products and the autonomy to innovate; backed by our belief in cross-functional collaboration, experimentation and learning.
So, if you want to contribute to an environment where your work has an imminent impact on results and you don't have to work through all the red tape, then this could be the place for you.
About the Role
This is a unique role with a mix of Account Management for existing clients as well as new business development to build your portfolio. With responsibility for a portfolio of clients, you will manage the Digital Marketing campaigns for a variety of real estate agents across Australia and New Zealand.
You will be actively involved in the creative design of these campaigns (working closely with our in-house creative designer) and will liaise directly with your agent in relation to the campaign. This will include providing reporting on a monthly basis on the success of the campaign.
All new business development will be selling into warm clients - so these are clients who are already RateMyAgent customers whom you will be calling to offer the value added services of our Promoter product suite.
Key responsibilities
Operating as the lead point of contact for any and all matters specific to your accounts
Selling Facebook, Google and Instagram marketing to Real Estate Agents
Retaining existing customer base and then upselling to promote growth
Educating our customers on how to get the most out of our online Digital Marketing products and train on how to boost their online presence
Participate in meetings and provide feedback on trends
Learn about new functionality as it is released to provide the best opportunity for upselling
Manually add assets in our state of the art Digital Marketing platform
Required Experience
Proven experience of Digital Advertising and Marketing sales (or the Real Estate industry)
Proven experience and a passion for account management & new business sales
Ability to structure your time correctly between retention and new business
Excellent written and verbal communication skills, especially over the phone
Strong problem-solving and analytical skills
Solid understanding of computer systems, and browser-based software
CRM experience (Hubspot an advantage)
Team player with a strong work ethic who is prepared and willing to learn
What We Offer:
A chance to be a part of a fast-growing company and shape the direction of a leading SaaS product and a collaborative, supportive, and fun team culture. Other benefits include:
Flexible working:
We are a very flexible workplace, with a WFH culture. We would expect around 2 days per week to be office based (Cremorne) with 3 from home.
Wellness initiatives:
2 wellness days a year on us - grab a massage, head out into nature or simply enjoy time at home.
Social:
Company-wide collaboration such as product showcases, coffee with the exec sessions, culture, and loads of social events (virtual and in-person).
Extra Leave:
A day off on your birthday! (No one likes to work on their birthday), plus two Volunteer days
Learning and Development:
Whether it's a short course, conference, or even a book that will help you with your learning and development, we have a healthy training budget in place for staff so you can continually learn and grow.
At RateMyAgent, we appreciate the value that comes from having diverse employees. Whether that be diversity of age, disability, sex, gender, sexuality, pregnancy, race or religion, we strive to create a team where anybody can thrive. We strongly believe a varied workforce creates a more innovative company with a broader perspective.
Wherever you’re from, whatever you believe, all we ask is that you have drive and share our company values (Customer Obsessed, Do the right thing, One Team, One Dream, We Hustle, We're Straight Up and Give a S***)
