Account Manager

About Big River Group

The Big River Group is a publicly listed company with over 120 years in the timber and building supplies industries. Established in the early 1900s, we have established ourselves as a leading supplier of building products and a manufacturer of plywood, hardwood flooring, formply and steel formwork products in Australia and New Zealand. 

An exciting opportunity to be a part of our thriving and successful international company exists in our Timberwood Panels -  Brendale branch for a highly motivated, enthusiastic and experienced Account Manager (sales representative) to service the Brisbane Northside and Sunny Coast areas. 

Your Role

Your role as an Account Manager is to identify and develop business from new and existing customers and presenting new products and services to clients. You will be liaising between your branch and customers to address any customer needs, concerns and to develop and maintain strong customer relationships. You will be responsible for ensuring your achievement of set sales targets, KPI’s and total customer satisfaction. 

Being an integral part of the sales team, you will propose solutions to further grow and upsell products. Your involvement in creation of sales proposals/tenders and coordination of product and service presentations will enable you to build professional relationships with customers. When customer grievances arise, you will use your customer service and problem-solving skills to resolve issues. As a whole, you will reflect the customer service values of Big River Group and strive to provide customers quality service and sustain customer satisfaction.

What you’ll need

• Previous experience and proven track record in a sales position
• Experience in the wood panel, cabinetmaking or furniture manufacturing industry would be considered an advantage
• Current valid driver’s license
• Exceptional communication and professional presentation skills
• Skilled negotiation abilities and the ability to manage customer contracts
• Excellent time management and organizational skills
• Ability to work independently and as a team
• Strong leadership skills
• Proactive in managing customer expectations, queries and providing timely responses
• Consistency in achieving KPI’s and sales targets
• Ability to plan, forecast and grow using innovative ideas 
• Knowledge of the industry, including health and safety regulations

What you’ll receive in return

Competitive salary with additional incentives

• Be a part of a growing international company 
• Phone and laptop provided
• Fully maintained company car
• Growth and development opportunities
• Opportunities for career advancement
• Free onsite parking

Our commitment to Diversity and Inclusion

At Big River Group we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit and business needs. 

If you are confident you meet all the requirements to fulfil this role, please don't delay in submitting your application including a one-page cover letter detailing your suitability together with a current resume. 

* No recruitment or employment agencies please *

We thank all applicants in advance for their interest in this position and advise that only those applicants shortlisted for interview will be contacted.