AddressNational Workforce is not just a recruitment agency; we're a dynamic force in the industry, driven by passion and growth for over 15 years.
Due to the growth of our organisation we are on the hunt for a skilled Account Manager to join our new Northern suburbs office. Our culture is vibrant, our team is supportive, and our environment is filled with positivity.
About You:
If you're passionate about fostering proactive professional relationships and thrive on achieving results, you're the ideal candidate for us. Your ability to problem solve, use technology, follow process, coupled with your experience in industrial client management and impeccable customer service skills, sets you apart.
About The Position:
In this role, each day will bring new challenges, but you will be provided with all the tools you need to hit the ground running.
You will be responsible for, but not limited to:
- Proactively assess, clarify, and validate customer’s needs on an ongoing basis.
- Deliver and implement account management & workforce planning strategies that meet the client’s expectations, in terms of service delivery, quality, responsiveness, price and customer service.
- Manage employee-related tasks such as conflict resolution, incident investigation and corrective action implementation, rostering & leave management.
- Facilitate and execute proactive safety initiatives, including site visits and inductions, toolbox talks and safety observations.
- Drive marketing and sales initiatives to expand our reach and impact within the market.
What you will bring to the Team:
- Prior agency-based Account Management experience and a solid understanding of the Blue-Collar labour-hire industry (highly regarded)
- Possess exceptional relationship building and communication skills.
- Ability to generate both organic and new client growth for our business.
- Hold strong time and task management skills, with the ability to prioritise essential.
- Display a willingness to work effectively in a team environment.
What we can offer you!
Here's a snapshot of only some of our offerings and perks that set us apart:
- Professional after-hours support for work-life balance
- Competitive salary with weekly pay + car allowance
- Anniversary leave for each year of service
- Paid birthday leave
- Comprehensive training plans and monthly coaching catchups
Bring your ideas, hard work, and dedication to our team, and let's achieve greatness together.
If you're ready to join a team that's ready to push boundaries and strive for excellence, we want to hear from you!
