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Accreditation Officer. Casual approximately 15 hours per week, based in Adelaide CBD with occasional out-of-hours work and travel required.
Working as a member our small but dynamic team, the Accreditation Officer is responsible for providing administration support for the implementation of the QTF framework program and customer service to TiCSA members and other stakeholders to assist them navigate and succeed through various components of the program.
RESPONSIBILITES
- Respond to enquiries, and process new applications and renewals across QTF programs including Quality Tourism Accredited Business (QTAB), Stars, Visitor Information Centres, Camps, and other specialised accreditations modules.
- Onboard and provide support to new and existing businesses in the application and process of QTF programs.
- Supporting the Site Visit team with planning and scheduling QTAB accreditation site visits.
- Providing support to the Industry Programs Executive in the delivery of the QTF tourism awards program (South Australian Tourism Awards and Top Tourism Town Awards).
QUALIFICATIONS
- Qualifications in Tourism and/or Business or relevant discipline, or
- An equivalent combination of relevant experience and/or education/training.
ABOUT TICSA
TiCSA is the peak body for South Australia’s tourism industry. We are a not-for-profit, member-based organisation representing more than 1,100 tourism businesses across the state. Our members reflect the full spectrum of the tourism industry and range from micro business through to SMEs and large, multinational chains.
Our purpose is to advocate for, engage with and strengthen businesses to grow South Australia’s visitor economy. We do this by delivering a suite of business development programs and events across the year for our members and broader tourism industry.
TiCSA's Organisation Values - We live by these!
- Service focused: delivering good outcomes for our members and South Australia’s broader tourism drives us. We do what we say we will.
- Community builders: we enjoy bringing industry together, fostering connections and supporting businesses through good times and bad.
- Confident leaders: we value the trust our members place in us to share knowledge, grow capability, and provide surety and advocacy when it counts.
- Team first: no TiCSA individual is greater than the collective. When we collaborate and work together, we achieve ultimate outcomes.
- Constantly learning: we thrive on developing ourselves and others. Mistakes are seen as learning opportunities, wins are celebrated, and we create space for sharing different perspectives and opinions.
More about TiCSA can be found on www.ticsa.com.au including our Strategic and Business Plans.
HOW TO APPLY
It's simple– show us your enthusiasm and expertise by submitting your application by clicking APPLY below and ensure your include a Cover Letter & Resume. Applications close COB Thursday 28 March 2024.
TiCSA are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people, and people living with a disability.
For a confidential discussion about the opportunity, please don't hesitate to contact Linda Lacey, Program Development Manager on 8231 3085. We look forward to hearing from you!
Please note only candidates who are shortlisted will be contacted and provided with feedback.
