Company

Max SolutionsSee more

addressAddressCairns, QLD
type Form of workPermanent
CategoryCustomer Service

Job description

Introduction

Support our customers through a range of Work for the Dole activities to meet mandatory Activity Requirements. This could include community based work to gain new experience supporting not for profit organisations, volunteer work and certain study opportunities. Your ability to guide, communicate and support customers will be highly regarded as you foster positive relationships.

The Opportunity

  • Foster and develop strong relationships that lead to quality activities that meet the needs of our customers
  • Work closely and collaboratively with MAX operational sites, other jobactive Providers and establish community networks and projects that deliver the program objectives
  • Develop and negotiate project proposals, contracts, and agreements appropriate to self-sourced activities
  • Identify potential host organisations that can offer Individual/ group placements that meet the demands of the region

About You

  • High level interpersonal and organisational skills with strong written and verbal communication
  • Ability to build relationships with Employers/ Community Groups
  • Problem solver
  • Work autonomously
  • Outcome focused and resilient, can-do attitude
  • Be able to obtain a registered myGOVID name prior to commencing employment
  • Hold or have the ability to obtain a current Police Clearance and Working with Children Check.

Key Skills

  • Ability to quickly build effective and positive working relationships with various stakeholders
  • Highly capable in negotiating business solutions with external providers
  • Advanced level of communication, interpersonal and negotiation skills
  • Strong positive problem solving and conflict resolution skills
  • Understanding of risk management approaches

Required Experience

  • Experience in a similar role and/or in business development and account management
  • Highly capable in negotiating business solutions with external providers
  • Excellent administration skills

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.au before you submit your application.

To view the position description click the link below:

PD - Activity Management Field Officer


Refer code: 1903217. Max Solutions - The previous day - 2024-04-01 11:24

Max Solutions

Cairns, QLD
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