Address
Form of workAcute Specialist Clinics - Casual Clerical
- Monday to Friday
- Box Hill, angliss and Maroondah Hospital Specialist Clinics
- Scheduling team and front of house team
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.
About the role
An opportunity exists in Specialist Clinics at Box Hill hospitals Scheduling Team for a passionate and enthusiastic Computer Clerk. The Scheduling Team in Specialist clinics at Box Hill Hospital is a busy department of the hospital meeting the needs of patients from the community by providing a range of specialist services. Approximately 160 000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals.
Responsibilities include:
- Clinic bookings and registration of patients (ereferral Management)
- Doctors leave management
- Rebooking new patients from cancellations
- Waitlist management
- Email management
- Appointment scheduling/ Portfolio Management
- Referral management linked to needing further information
- Working closely with surgical team/head of units/liaison nurse.
About you
To be successful in this role you will possess:
- Year 10 level English written and spoken
- Knowledge of patient management systems iPM, CPF and eMR (desired)
- Computer competent in Microsoft Word, Outlook and Excel preferred
- Advanced telephone skills and clerical skills
- Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care
- Excellent communication and organisational skills
- The ability to work as part of a diverse team
Please refer to the attached position description for further details of the role.
Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals
Next Steps
If you believe you have the ability to make a difference in this rewarding industry, apply today!
Please note:
- All applications must be submitted online via E-Mercury
- All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
- You must have Australian work rights to apply for this position.
- Recruitment agency applications will not be accepted.
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.
Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.
Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the Talent Acquisition team.
Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day
**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**
