Admin Assistant

Who we are

Phoenix Place Inc. is a non for profit NDIS registered provider servicing the Mackay community. Phoenix Place Inc. strive to deliver person-centred care opportunities to people with of all abilities by working closely alongside family members, carers, clinicians & participants to ensure supports are delivered reliably & effectively with the participants goals at the forefront of all services we provide.

So what are we looking for in our newest team member?

• You have a great sense of humour, and you are a fun, happy and motivated person.
• You thrive in a fast paced work environment with a remarkable ability to multi-task and to remain calm at all times.
• You are a quick learner. You have great computer skills, and are willing to learn our internal systems.
• You can effectively prioritise your time
• You have an interest in working with people of all abilities

As an Admin Assistant your responsibilities will include:

• Answer phone inquiries using a professional and courteous manner
• Direct phone inquiries to the appropriate staff members
• Reply to routine information requests with accurate information
• Ensure organization compliance with the NDIS Quality and Safeguards framework.
• Maintaining records of legal compliance concerns.
• Participating in external audits.
• Assist in the process of external audits including preparation of information for the audit and liaising with external auditors.
• Maintain staff, vehicle, office compliance in relevant data bases.
• Any other quality and compliance tasks as requested by management.
• Use Microsoft Office and data base software
• Provide administrative support to staff
• Work closely with external and internal stakeholders to achieve positive outcomes for the participant and organisation.
• Keep up to date with the filing of documentation and records
• Monitor the quality and quantity of stationery and office supplies

More information about our broad range of services & variety of support options is available on our website: http://www.phoenixplace.org.au

Follow our social media for a greater insight into what a day with Phoenix Place Inc may look like

FB @phoenixplaceinc