Admin Operations Support Specialist

We are The Good Time Group Holdings, an award-winning hospitality group with a portfolio of venues in South-east Queensland. From sophisticated high-end dining establishments to lively hotels and sports bars, we pride ourselves on delivering exceptional guest experiences each and every time.

The Good Time Group Holdings, comprises of the highly prestigious and multi award winning Miss Moneypenny’s Broadbeach and Noosa, along with Fat Freddy’s Beach Bar & Diner, VIP Luxury Gaming Lounge, The Beach Hotel Stradbroke Island and associated retail bottle shops. 

Our approach is centered around enthusiasm, setting and achieving goals, and fostering inclusivity. We tap into the skills and experiences of our team members to consistently deliver exceptional guest experiences. Our aspiration is to be acknowledged for our outstanding workplace culture, which is shaped by proactive leadership and a steadfast dedication to innovation and expansion.

We are seeking a skilled Admin Operations Support Specialist to join our dynamic team overseeing our back of house operations and POS systems on a Full-Time basis in our Brisbane City office. In this role, you'll play a pivotal part in ensuring compliance with regulations, providing administrative support across departments, and facilitating communication between venue management and our Chief Operating Officer (COO).

As the Admin Operations Support Specialist, your key responsibilities include: 

• Oversee all implementation and management of point of sales (POS) systems and ensure accurate recording of transactions
• Manage merchandise processes including inventory tracking and reconciliation
• Collaborate with the COO to develop and implement strategic plans for operations
• Identify areas for improvement and implement initiatives to enhance efficiency and profitability
• Provide administrative and troubleshooting support to all venues
• Plan and develop operational policies and procedures across venues
• Ensure compliance with workplace health & safety regulations through regular audits
• Prepare and submit applications for council permits and licences
• Keep all documentation up to date and filled
• Serve as a primary point of communication with the COO and CEO

• 5+ years’ experience in a similar position (hospitality experience advantageous)
• Experience in venue and operations management
• Strong verbal and written communication skills
• Must have experience with restaurant POS systems and inventory management software (essential)
• Exceptional organisational and problem-solving abilities

• Competitive remuneration package
• Great team culture in a growing organisation
• Staff discounts across all our venues (Broadbeach, Noosa and Stradbroke Island)
• Opportunity to contribute and see results in a growing, dynamic, and exciting hospitality Group
• Professional career growth opportunities

Join our dynamic team and play a pivotal role in shaping the future of our hospitality Group.  If you are a strategic thinker with a passion for building and managing brands in the hospitality industry, we encourage you to apply for this exciting new opportunity. 

Please submit your application, including your resume and a cover letter outlining your relevant experience and achievements. 

Shortlisting will begin immediately. In person interviews will commence March 2024. 

We appreciate all applicants' interest, however only successful candidates will be contacted.

The Good Time Group Holding is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.