Address
Form of work
SalaryAre you ready to embark on a journey with a vibrant team dedicated to empowering individuals through education? Look no further! We are seeking an enthusiastic Administration & Student Support Officer to join Hobart Campus. If you're passionate about making a difference and thrive in a dynamic environment, this role is perfect for you!
About Us:
At Australian Academic Solutions, we pride ourselves on fostering a culture of growth, inclusivity, and innovation. As a leading provider of training programs, we are committed to equipping individuals with the skills and knowledge they need to succeed in their careers. Our team is driven by a shared vision of excellence and a genuine desire to support our students every step of the way.
Primary Function:
As the Administration & Student Support Officer, you will play a pivotal role in ensuring the smooth operation of our RTO. From maintaining training facilities to providing exceptional customer service, your contributions will directly impact the success of our programs and the satisfaction of our students.
Responsibilities:
- Keep training rooms and work areas clean, tidy, and presentable.
- Assist with promoting training programs via social media and face-to-face interactions.
- Address course inquiries from students through phone and in-person communication.
- Coordinate student bookings for upcoming courses and provide necessary support to the Training Coordinator.
- Maintain accurate records and ensure completion of necessary documentation.
- Follow up with students regarding enrolment and course completion.
- Provide regular reports on training progress to management.
- Assist students with resume updates and job applications if needed.
- Participate in occupational health and safety measures to ensure a safe learning environment.
- Uphold company values and promote a culture of diversity and inclusion.
- Support general administrative tasks and office management as required.
Qualifications and Skills:
- Previous experience in administration or customer service roles preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in MS Office Suite.
- Attention to detail and a proactive attitude.
- Commitment to upholding ethical standards and promoting a positive work environment.
Why Join Us:
- Exciting opportunity to be part of a dynamic and growing organisation.
- Supportive and inclusive work culture that values collaboration and innovation.
- Competitive salary.
- Make a meaningful impact by helping individuals achieve their educational goals.
If you're ready to embark on a rewarding journey with a team that values passion, excellence, and creativity, we want to hear from you! Apply now by emailing *****@aussolutions.com.au with your cover letter and join us in shaping the future of education at Australian Academic Solutions.
Join us and let's make a difference together!
