Administration Co-Ordinator At Hydrokleen & Smj Coaching Institute

Why HydroKleen & SMJ Coaching Institute?

At HydroKleen & SMJ Coaching Institute, we believe in fostering a collaborative and innovative work environment where each team member plays a vital role in our success. As a Communications Specialist, you'll be at the forefront of our commitment to clear communication, and client satisfaction.

About Us:

HydroKleen is a leading player in the Air-conditioning Franchise Industry known for our commitment to quality service and client satisfaction. As we continue to expand, we're looking for a dynamic individual to join our small team and contribute to our ongoing success.

SMJ Coaching, founded by renowned coach Sharon Jurd, is committed to helping individuals and organisations reach their full potential. Through coaching, training, and mentoring, SMJ Coaching has transformed countless lives and businesses, earning recognition for its impactful programs.

Sharon is the director of both companies and would like this role to work closely with Sharon across all of her companies.

Responsibilities:

CRMS Management:

- Utilise Customer Relationship Management System for efficient communication and client relationship management.

Client Communications:

- Craft engaging and informative communication strategies for clients.

- Maintain positive client relationships through effective communication channels.

Website Management:

- Oversee and enhance the HydroKleen website for optimal user experience.

- Keep content up-to-date and reflective of the brand's values.

Resource Centres:

- Manage resource centres, ensuring accessibility and relevance.

- Develop and update resources for internal and external stakeholders.

Managing International Clientele:

- Communicating with International clients

- Coordinating Shipping and procurement details.

- Guaranteeing seamless transportation procedures.

Franchise Onboarding/Offboarding:

- Coordinate seamless onboarding and offboarding processes for HydroKleen franchises.

- Ensure effective communication and support during transitions.

Quotes and Invoices:

- Handle quotes and invoices with precision and attention to detail.

- Collaborate with relevant departments for accurate financial transactions.

Requirements:

- Proven experience in communications, preferably in a similar role.

- Strong organisational and multitasking abilities.

- Has knowledge in CRM's and website management.

- Excellent written and verbal communication skills.

- Detail-oriented and able to meet deadlines.

Working Hours:

- Full-time position

How to Apply:

Send your CV and cover letter detailing your experience to sharonjurd@hydrokleen.com.au

in the subject line put “I LOVE TO COMMUNICATE”

Don't miss this opportunity to be part of a dynamic organisation that values your skills and contributions.