Address
Form of work#523435 Administrative Officer
Department of Health Information Services
Calvary Mater Newcastle
Temporary Full-Time
- Temporary (12 months) Full-Time
- Salary Classification: Administration Officer Level 4 Year 1-2
- Remuneration: $35.22-$36.03 per hour, excluding superannuation.
About the role
The Administration Officer (Health Information Services) is the first point of contact for the Health Information Office. The successful candidate will be responsible for coordinating clinical, confidentiality, and user access forms for the whole hospital. You will have strong customer service skills and be able to remain organised during high periods of demand and activity.
Key Responsibilities
- Handles incoming calls, communicates messages, and redirects calls to relevant personnel.
- Coordinates Clinical Forms design, ordering and supply procedures, and maintains master files.
- Facilitates bookings for the Computer Training Room and Loan Laptops in accordance with guidelines.
- Process Subpoenas, Chapter 16A, Solicitor, Insurer, Health Practitioner and Patient requests for release of information.
What you bring
- Excellent organisational, verbal, written communication and customer service skills.
- Demonstrated ability to work with minimal supervision, independently and as part of a team.
- Computer skills and relevant experience using health administration systems and Microsoft software.
- Demonstrated discretion and ability to maintain Confidentiality in all matters, and to uphold NSW Health Privacy Principles.
- Experience working in a Hospital or Health Care setting in an administrative support role and able to demonstrate medical terminology skills (or equivalent).
- Demonstrated attention to detail, flexibility in approach to work priorities, ability to process a high workload on a constant basis, and ability to assist with change.
WHY JOIN US?
CMN is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to CMN on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information. Working at CMN gives you access to a great range of benefits:
- Fitness Passport.
- Gender Neutral parental leave
- Annual Leave Loading at 17.5 %
- Superannuation contributions at 11%
- ADO's each month (for full-time employees)
- Novated leasing available for eligible employees
- 4 weeks annual leave (pro-rata for part-time employees)
- Employee Assistance Program (EAP) for staff and family members
- Generous Salary packaging options that reduce your taxable income and increase your take-home pay!
HOW DO YOU APPLY?
- Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:
- Create a profile in our Calvary People Platform (if you are not an existing user)
- Attach a current resume.
- Provide a written response to four (4) selection criteria.
- Cover letters are optional (1-2 pages max.)
Please note: Only the criteria in the application needs to be addressed, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description.
- As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, WWCC checks, and a health evaluation to ensure suitability for the role.
- You will be required to provide evidence of immunisation as required for your role including COVID-19, influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella.
