Address- Fast Paced Medical Administration Role within a Friendly and Supportive Team
- Competitive Remuneration and an Opportunity to Make a Real Difference for our Radiation Oncology Patients and Families
- Permanent, Part-time, 25 hours/week
- Based at our Canberra Cancer Centre in Bruce ACT, with free onsite parking
Learn more about the services offered at our Canberra Centre: https://iconcancercentre.com.au/centre/canberra/
About the Role:
We have a new opportunity for a Medical Administration Officer to join the team at our Icon Cancer Care Centre Canberra. This is a permanent, part-time role providing administration, secretarial and reception support for the centre. You will be responsible for ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion.
This role will report to the Administration Manager, working part-time hours during our hours of operation.
Key Responsibilities:
- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Fee discussions and processing patient billing
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Modelling and promoting Icon's vision and values.
We are looking for an experienced Administration Officer with experience in the healthcare industry and outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role.
Skills & Experience:
- Experience in a similar role within the Healthcare industry
- Experience with Medicare DVA and Private Health
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible.
Here’s why our people choose us
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
A few of our benefits
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Access to clinical and non-clinical education programs
- Employee Assistance Program
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
