Administration Officer

You will be responsible for supporting all aspects of our Community Health Paediatric and Counselling team's business ensuring a smooth running of our clinics and program. Working collaboratively with the Allied Health Services and the broader Primary Health program, you will help to ensure quality service delivery and robust systems and processes.
You will provide services of office administration including;
Track and prioritise requests via admin email.
Assist with planning and delivery of multi-disciplinary group activities such as coordination room bookings, organising resources, documentation of consent, feedback and outcomes reporting.
Prepare and format templates, reports, manuals and documents (e.g. customer correspondence, agendas, minutes, newsletters, flyers)
Book and confirm appointments via SMS, documenting such activities in Trakcare, including booking of interpreters.
Assist with the creation of new health records, registering customers, archiving, retrieval and general filing of records.
Clear effective communication with stakeholders across all levels of the Allied Health teams and programs
Qualifications
This role requires a highly motivated, well organised person who has high levels of initiative and thrives in a busy environment. The successful applicant will be a team player with strong analytical, communication and time management skills. You will be able to effectively engage with our customers and key stakeholders, and will demonstrate a person-centred, customer centric and community inclusive approach.
To succeed in this role, you will bring:
Well-developed administrative skills – attention to detail and accuracy skills
Confidence using MS Office Suite applications.
Demonstrated customer service skills.
Ability to work autonomously and as part of a team.
Ability to problem solve, organise and prioritise work.
Confident and effective communication skills
Experience working in an office administrative role.
Mandatory Requirements
A current Working With Children’s Check is essential.
Have full Australian working rights and a National Police Clearance
Highly Desirable Skills
Knowledge and experience in customer service and data entry
Experience supporting Allied Health teams
Experience using Trakcare
Additional Information
EACH is committed to developing our people. At EACH you’ll be supported to be your best. We provide:
Competitive salary based on qualifications and experience.
Generous not-for-profit salary packaging of up to $15,900 tax-free income per year
Up to $2,650 additional tax-free money to spend towards meals entertainment.
Opportunities for career progression and ongoing professional development
Support through a comprehensive Employee Assistance Program
Family & Domestic Violence Leave
Opportunity to purchase additional leave.
Public Holiday Substitution policy
Competitive salary based on qualifications and experience.
Access to large, well-resourced working facilities including free on-site parking.
Novated leasing arrangements
Next steps If this sounds like a role that would make you excited to come to work each day, we’d like the opportunity to learn more about you! If you have further questions, please reach out to Diana Roggenbucke, Team Leader Administration and Projects on [email protected].
Please see the full Position Description if would like more information.
Applications close Friday 1st of March so get your applications in quick!
*EACH Commitments*
At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.
EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People. For further information regarding our commitment please see our Reconciliation Action Plan.
As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.