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SalaryEmployment Type: Permanent Full Time, 38 hrs per week
Location: Bankstown-Lidcombe Hospital
Position Classification: Administration Officer Level 3
Remuneration: $66,027.58 - $68,085.50 per annumRequisition ID: REQ474981
Application Close Date: 07/04/2024
Interview Date Range: 10/04/2024 - 17/04/2024
Contact Details: Mara Masalkovski – (02) 9722 8335 | mara.gorgievska@health.nsw.gov.auAbout the Opportunity
Bankstown-Lidcombe Hospital is recruiting for a permanent full time Administrative Officer to complement and enhance the team within the department.We are seeking a driven administrator who is looking to become an integral part of the team at Bankstown-Lidcombe Hospital – Administrative Officer - Outpatient Services, you will require outstanding administration skills and be highly organised in your work.You will be passionate about customer service and be a great communicator who can easily speak with a range of stakeholders including patients, clinicians, executives and your team. You will be comfortable taking calls and answering requests and enquiries via email as well as being approachable and enthusiasticLife at South Western Sydney Local Health District is rewarding, progressive and diverse and is always focused on achieving our Vision of Leading Care, Healthier Communities.What You'll be Doing
To provide effective, efficient and high-level clerical support to the Outpatients Department as well as an exceptional standard of customer service to patients and visitors at Bankstown-Lidcombe Hospital.This position requires a highly organised, self-motivated individual who is capable of managing a diverse range of administrative duties and ability to undertake decision making in day to day operations for Outpatient Services. The position works in an exciting but challenging dynamic team environment.Where You'll Be Working
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. * Demonstrated experience in a frontline customer service role with excellent reception skills and customer service including appropriate telephone manner and a patient-centric approach to service provision.
- Demonstrated experience managing competing work priorities and workflow within allocated resources and timeframes.
- Proven problem solving and conflict negotiation skills
- Demonstrated experience using Microsoft programs and the ability to quickly learn new systems such as patient administration systems.
- Demonstrated capacity to exercise confidentiality and discretion in relation to patient data at all times.
- Demonstrated ability to work in a multidisciplinary team environment and under minimal supervision.
- Demonstrated ability to support and promote new ways of working and how Outpatients delivers services
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2) Find out more about for this positionAdditional InformationStepping Up – Close the Gap
aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team onWorkplace Giving Program
South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate. Visit the for more information.Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit for more details.Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.Connect with us on , and .
