Loans Administration Officer
- Mortgage accounts - loans admin and service support
- Full time, permanent
- Dynamic team environment with career pathways available
- Flexible/hybrid working arrangements available (Wollongong based)
- Providing advice and assistance to our internal and external customers regarding loan payout figures, break out costs, loan statements and terms, lump sum payments and other mortgage related enquiries
- Calculating and processing interest reconstructions to mortgage accounts
- Processing mortgage insurance payments and refunds related to loan applications
- Actioning and preparing requests to discharge securities
- Attending to settlements including liaising with solicitors and mortgagees
- Arranging for production of documents for registration
- Daily loan funding
- Maintenance of various reports
- Administration skills with a strong eye for detail
- A positive and can do attitude and who genuinely enjoys helping others and working together to achieve common goals
- The ability to identify issues/roadblocks and work through to effective solutions
- The genuine desire to learn and a mindset for continuous improvement
- A high level of computer/digital literacy, particularly MS Office
- Effective communication skills both verbally and written, in particular dealing with Third Parties/Legal Representatives
- The ability to organise and prioritise work to meet deadlines within a structured and regulated banking environment
- Experience within a retail/commerical banking environment and in particular residential lending or PEXA settlements is advantageous.
- Great training and onboarding
- Genuine career pathways and opportunity to accelerate your skills and experience
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
- Designated wellbeing days
- Friendly and professional team environment
- Product concessions
- Purchased leave options.