Administration Officer

Employment Type: Permanent Part Time

Position Classification: Administration Officer (Level 3)

Remuneration: $33.30 - $34.34 per hour

Hours Per Week: 11

Requisition ID: REQ480680

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

Where you'll be working

Macquarie Hospital, North Ryde

What You'll Be Doing

• Maintain and manage a busy reception area in alignment with the CORE Values of the organisation.
• Direct incoming phone calls and relay accurate messages to other members of staff, ensuring urgent messages are relayed to case managers and/or intake on a timely basis.
• Exercise a polite, friendly and professional manner while attending to telephone and face to face enquiries.
• Register all consumers on eMR and maintain the databases to reflect admissions, reviews, updates, and discharges of consumer files and the creation of physical files.
• Create and maintain medical records and medical record area.
• Undertake the data entry of Group Appointments in eMR Scheduling.
• Maintain EMR Scheduling and Doctor appointments and provide administrative support where necessary.
• Assist with accurate and timely filing of records, invoices, accounts, clinical documents etc.
• Maintain strict confidentiality in relation to all patient, staff, workplace and LHD matters.
• Participate in the rotation of staff between sites and within the service as required and consistent with maintaining continuity of care for consumers.
• Provide administrative support to various projects as requested by the Office Manager.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.Candidates Will Need To Meet The Following Criteria

• High level interpersonal, verbal and written communication skills and demonstrated attention to detail with particular focus on integrity and efficiency.
• Proven ability to work both independently and as a member of a multidisciplinary team.
• Demonstrated efficiency in Microsoft Office Suite, word processing (40 words/minute), and experience or willingness to learn new information systems including: eMR, WINc, Healthroster.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Sunaina Makkar on **************@health.nsw.gov.au or 02 8877 4***

This is a NSW Health Category A position which requires immunisation and screening for certain diseases including COVID-19. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

Applications Close: 29 April 2024Tentative Interview Date: Week Commencing 6 May 2024