Administration Officer, Outpatient Services - The Sutherland Hospital

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $66,027.58 - $68,085.50 per annum plus Super
Hours Per Week: 38
Requisition ID: REQ478468Are you a motivated and dynamic person with high level administrative experience to join our compassionate and caring team?An exciting opportunity exists for someone to join The Sutherland Hospital Outpatient administration team. The role requires a client focussed and process driven person to join a very experienced, supportive and dedicated team.
Where you'll be workingThe Outpatient administration works across multiple clinics throughout The Sutherland Hospital
What you'll be doingThe vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.The Administration Officer will provide a range of reception duties, including coordination of outpatient clinic bookings, administrative, secretarial and clerical support to enable Sutherland HospitalOutpatient Services to achieve their objectives in a timely, reliable and efficient manner.Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.All workers and new recruits are required to receive 2 doses of a Therapeutic Goods Administration approved or recognised COVID-19 vaccine to commence employment/ engagement or continue to work within a NSW Health service.A worker and new recruit will be considered compliant if they have a medical contraindication to all available Therapeutic Goods Administration approved or recognised COVID-19 vaccines and provide medical contraindication evidence in line with the policy requirements.In addition, all Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza or COVID-19 vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply.Support for Aboriginal and Torres Strait Islander candidates
We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to:Selection Criteria * Demonstrated ability to perform a wide range of administrative tasks under general instruction requiring minimal supervision

• Experience in responding to a range of enquiries and determining the appropriate response in a complex work environment
• High level interpersonal, written and verbal communication skills and the ability to confidently and courteously deal with a variety of people
• Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures
• Well-developed organisational skills and ability to prioritise tasks
• Demonstrated understanding of the operation of outpatient clinics, including knowledge of patient billing and related processes
• Ability to use computer hardware, software applications and electronic patient administration systems (eg. eMR Outpatient Clinic Scheduler, PowerChart and iPM) and Microsoft Office programs, including Outlook and Word.
• Ability to work independently and as part of a team while promoting positive workplace culture

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For role related queries or questions contact Bronwyn Clarke on Bronwyn.Clarke@health.nsw.gov.auApplications Close: 14 April 2024