Administration Officer

$73,473 + super + not for profit salary packaging benefitsPermanent Full-Time roleLocation: Keswick SA 5035Rewarding work – every day you know you are making a real differenceLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. Driven by our Christian purpose and values, we unite in solidarity with anyone who needs us, for as long as they need us. Find out more and .The NDISThe National Disability Insurance Scheme (NDIS) supports people with disability to participate in and contribute to improving social and economic life, as well as provide certainty that people with disability will receive the care and support, they need over their lifetime. The NDIS provides multiple ways to assist people with disability to exercise choice, including taking reasonable risks in the pursuit of their goals and the planning and delivery of their supports. One of the ways this is done is through Local Area Coordination (LAC) and Early Childhood Approach (ECA). For more information, please visit .Your OpportunityDo you excel at prioritising tasks and have a passion for helping others? As our Administration Officer, you'll be the friendly face and first point of contact for all visitors, calls, and emails. You'll expertly manage workflows using the NDIA Client Record Management system and tackle key administrative tasks that keep our office running smoothly. If you're ready to make a difference and be an essential part of our dynamic team, we want to hear from you!This position will be based in our office in Keswick SA 5035 but may require working from our Noarlunga SA 5168 office as required.Your Key Responsibilities:Be the friendly and supportive first point of contact for all visitors and service users.Perform a variety of administrative tasks, including managing calendars, data entry, and handling client correspondence.Update and maintain the NDIA Client Record Management system during calls and after interactions with NDIS participants and stakeholders.Address general inquiries from the public, NDIS participants, and their stakeholders with professionalism and efficiency.Maintain high standards of communication, both verbally and in writing.Manage administrative tasks including SharePoint document filing, purchasing, and accounts management.Coordinate the maintenance of fleet vehicles and address any building maintenance issues promptly.Support team activities to ensure smooth service delivery with attention to detail.If you are organized, detail-oriented, and passionate about making a difference, we want you on our team!Requirements for SuccessWith significant experience in an administrative role and demonstrated ability to work with vulnerable people, you will be confident managing competing priorities. Other requirements include:Proficiency in Microsoft Office (Word, Excel, PowerPoint).Knowledge of Local Community Supports.Exceptional customer service skills and experience.Demonstrated solutions focused thinking and problem solving.Experienced in the use of databases and online information systems and records management.High level organisational and time management skills.Client focused and respectful with vulnerable people who are accessing our services.NDIS Worker Screening and NDIA On-Boarding requirementsFull driver licence with no restrictionsBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.Our CultureOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.If you live with disability and require support to submit your application, please email or visit our for additional contact details.Find out more about a .Your BenefitsRewarding work – every day you know you’re making a real differenceNot-for-profit salary packaging, reducing your tax (details via )Free external, confidential counselling and access to .Volunteering opportunitiesExtra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.How To ApplyTo be considered for this opportunity, click ‘apply’ and send your application today!As a committed employer, we will respond to your application.Applications for this role are shortlisted as received. Please apply as soon as possible to be considered. Thank you