Administration Officer - Fundraisinghybrid

As the Donor Administration Officer, you will provide essential administrative support to the team, overseeing the donor database, processing donations promptly and accurately, and ensuring an exceptional donor experience

• Flexible work arrangements: Design your work-life balance. This could include working from home, part-time work, compressed working weeks and flexible working hours.*
• Competitive salary packaging: Take home more with tax-free benefits, including up to $15,899 per year and an additional $2,650 tax-free each year for meals and holidays.
• Paid parental leave: Get the support you need to start or grow your family, with superannuation contributions included.
• Invest in yourself: Access paid study leave and up to $6,000 in financial education assistance.
• Career development: Grow your skills and progress your career with genuine opportunities across the organisation.
• Discounted benefits: Enjoy savings on motor vehicles, gym memberships, health insurance and more
• Employee Assistance Program: Get confidential support for you and your family

*AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. The suitability of different arrangements will depend on the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

We are seeking someone who wholeheartedly embodies AnglicareSA's Vision, Purpose, and Values. Reporting directly to the Head of Philanthropy & Partnerships, this role plays a critical part in supporting various administrative and stewardship tasks within our team.

The ideal candidate must possess strong organisational skills and meticulous attention to detail, as these qualities are essential for success in this position. Effective communication skills are also crucial for engaging donors and collaborating effectively with internal stakeholders.

Previous experience in non-profit administration, fundraising, or database management would be advantageous, along with a sincere dedication to making a positive impact on our community.

• Record and maintain accurate records of all donations and communications with donors.
• Conduct regular reconciliations between our stakeholder database and financial systems.
• Create and maintain guidelines and training materials for optimal database usage.
• Generate donor and financial reports as needed for internal and external stakeholders.
• Prepare mailing lists and facilitate communications with donors to support fundraising efforts.
• Manage records, including physical document archival, adhering to records management standards.
• Cultivate relationships with prospective, new, and existing donors through various communication channels (phone, email, letters, SMS).
• Assist in donor engagement and recognition initiatives across all levels of giving.
• Respond promptly and professionally to fundraising enquiries and requests.
• Promote a culture of communication, recognition, and collaboration among team members.
• Foster a team-oriented and continuous learning environment.
• This position may require occasional evening and weekend work to support donor events or fundraising campaigns.

• Meticulous attention to detail.
• Proficiency in Microsoft Office Suite.
• Experience with CRM databases, familiarity with Salesforce preferred.
• Ability to generate and interpret reports, extracting meaningful insights from CRM data.
• Confident financial literacy, capable of navigating financial systems like TechOne/CIA.
• Exceptional organizational skills, capable of managing multiple tasks efficiently under tight deadlines.
• Demonstrated ability to handle confidential information with sensitivity and professionalism.
• Initiative-driven mindset, prioritising tasks effectively with a proactive approach.
• Excellent customer service skills, demonstrating strong communication and interpersonal abilities.
• Capability to provide clear instruction and guidance to users of varying levels of experience.
• Knowledge of Workplace Health & Safety (WH&S) practices relevant to the role.
• Team orientated, aligned with AnglicareSA values, fostering a collaborative and supportive work environment.

AnglicareSA, South Australia's leading social services provider, empowers over 50,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because together, we change lives.

Please click on 'Apply' and submit your application by 9.00am on July 17th, 2024*

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

We do not accept applications via email; for more information, please contact: Claire, Recruitment Business Partner at ************@anglicaresa.com.au     

You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.

YouBelong@AnglicareSA

At AnglicareSA, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities.

We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women.