Address
Form of work
Salary360 Personnel are currently seeking an experienced Administrative Coordinator to join our team in Silverwater NSW.
The Role: We are currently seeking an Administrative Coordinator to step into the business on an on-site full-time role in Silverwater to help scale and deliver the highest quality products and service to a diverse customer base. As a Services Coordinator, you will play a critical role in assisting the Engineering and Services Team with the everyday operations.
Tasks:
- Administrative duties – processing orders, quotes, proposals
- Scheduling on-site works – site inspections, reactive servicing, annual maintenance
- Customer engagement – handle inbound enquires and redirect them internally, emails, customer support and customer success.
- Communicating with stakeholders for everyday operations – internal employees, external customers and contractors
- Billing management – processing subscriptions for software and annual services
- Database and contact management
- Documentation management
About You:
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
Commerciality: ability to apply knowledge in a practical, commercial manner.
Teamwork: willingness to assist and support others as required and get on with team members.
Time management/organization: accomplish objectives effectively within time frame given.
