Address
Form of workWe are looking for a dynamic Administration Officer with a 'çan do attitude' to support the Carrum Downs office.
About the Role
This is a full-time position responsible for day-to-day administration within the Customer Care Hubs. You will be work closely with Project Coordinators, Managers along with internal claims administrators, consultants, local authorities, surveyors, builders, sub-contractors, property owners and insurance companies to manage the delivery of quality repairs. You will need to a team player, have good written and verbal communication skills.
Responsibilities
- Taking calls and responsing to customer queries
- Provide administration support and assist with scheduling
- Updating project files and systems
- Sending out work orders to internal and external trades
Attitude, Skills and Experience
- Good administrative skills with excellent attention to detail
- Excellent presentation, verbal and written communication skills
- Comfortable working in fast paced environment with multiple priorities.
- Ability to record accurate notes in internal and external systems.
- Experience working in a insurance, building, trade environment would be desirable but not essential.
To be the successful you have or be willing to obtain the following:
- 100 points of identification (Driver License or Passport)
- Current Clear National Police
- COVID Vaccination Certification
Our Vision and Mission
Our company has been in insurance and restoration building business for almost 25 years and one of the preferred partners to Australia's largest and most reputable insurance companies and our team members are some of the first responders to attend disasters and catastrophic events. Owning a home is one of the biggest emotional and financial investments a person can make. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple while supporting our customers through the rebuilding process. At UBS, our vision is rebuilding dreams by providing quality rebuilds at competitive costs.
Our Core Values
At UBS we:
• are open and honest
• own our decisions
• are collaborative and solution focused
• embrace change
• are role models, our behaviours build strong relationship
Inclusion and Diversity
We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
Apply now!
