Address If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.
For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.
Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
How you’ll make an impact
North platform growth is a key strategic growth option for AMP with plans to significantly increase cashflows over the next 5 years. This role is accountable to develop and implement a suite of initiatives to help Business Development Managers, New Business Managers, North Training Consultants and especially Advisers and Adviser Support staff use North Online effectively and with confidence.
The key areas of focus are;
Implement and deliver training to Wealth Distribution to ensure uplift in skills and capability. Supporting our Regional Managers with coaching techniques, developing programs with Head of Enablement to drive sales culture and performance.
Implement and deliver training on process changes to deepen Wealth Distribution's product and platform knowledge.
Understand knowledge gaps or upskilling opportunities for Business Development Managers, New Business Managers, North Training Consultants, Adviser and Support Staff.
Design, implement and deliver (where applicable) training to Business Development Managers, New Business Managers, North Training Consultants; helping advisers and adviser support staff use North Online effectively and with confidence.
Collaboration with Wealth Distribution, Product and Platform teams to improve quality of help and support material on North Online.
Gather insights to share with our North Training Consultants to deliver targeted process training with back-office service teams of Financial Advisers.
Main Focus Areas:
Working with the Distribution Go-to-market Manger to manage downstream impact on enhancements and changes within the platform and product.
Coordinate a structured rollout with the Go-to-Market Manger and Education and events manager
Strong working relationships with key internal stakeholders; North Operations teams, Wealth Distribution, Technology, Product/PIatform, Advice and ERM.
Virtual training built and delivered, ensuring it is aligned with training schedules or marketing campaigns for Wealth Distribution.
Building, training and deploying the training material for North Online, ensuring that the team have the most current material or with the agreed training schedule.
Provide a wholistic approach to deliver change to Wealth Distribution and North advisers by scoping, estimating, and planning streams of work according to IT/change business requirements, while collaborating with the Go-to-market Manager.
Collate and review data analysis to target efficiency and support uplift in education or skills for Wealth Distribution and North Advisers.
Work with our North Service Centre (NSC), North Platform Develop (NPD) and other internal key stakeholder to implement solutions that improve the adviser experience using North Online
Foster continuous improvement by identifying enhancements, develop solutions and promote best practice through insights and experience.
Provide SME and technical expertise to our change projects when required.
Deliver effective education campaigns via webinars, presentations, and online videos (collaborating with NSC and Marketing).
Support the Distributions skills program through maintaining the program, driving the cultural change, and supporting the Regional Managers to coach for high performance.
What you will bring to the team
Ideally, you will bring the following experiences to this role:
Experience in effectively reporting, interpreting data, and presenting to stakeholders.
Experience in identifying opportunities to improve and designing solutions.
Highly desirable:
Cert IV in training desired.
Knowledge of North Products and systems
Experience in leading development projects and implementing change with financial service products.
Experience in leading face to face or virtual coaching and training.
You’ll thrive here if…
If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.
Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.
If you’re someone that can hold their own, you’ll find AMP quite liberating.
Why we think you’ll love working at AMP
Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.
We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.
In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.
Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.
We believe in the power of inclusion and diversity
We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website> (insert link)
Ready to create your tomorrow?
If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you.
