AddressAfter HoursResponse Leader & Rostering Coordinator
Full-Time (1.0 FTE), Permanent Position
Social and Community Services Employee Level 6
About Us:
We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.
Together, we are improving lives and building strong, resilient, and connected communities.
Meet some of our amazing staff
The Opportunity:
Contribute to the community by bringing in your scheduling, rostering and customer service skills! Junction Australia is seeking a dynamic and dedicated individual to join their After-Hours Response Leader (AHRL) and the Rostering team.
In this role, you will ensure the day-to-day operations of the After-Hours Response Leader (AHRL) team and the Rostering team, to support and develop them to deliver effective service delivery that meets departmental performance and legislative requirements.
Your role involves collaborative work with Rostering Officers and After-Hours Response Leaders and ensure rostering and after-hours practices and procedures meet the industrial and legislative requirements. You will work in line with organisational requirements to foster continuous improvement, including the identification of efficiency enhancements for forecasting, scheduling or capacity planning processes for both rostering and out of Hours Response team. The coordinator will work closely with the Executive Manager and Operations Manager to ensure a high-quality support function.
This is an amazing opportunity to join a passionate, highly motivated team focused on the delivery of high-quality services that deliver positive outcomes for the children and young people in our program.
About You:
We are seeking a highly passionate professional who:
- Has experience with online rostering/scheduling
- Has demonstrated experience in supervising a team
- Has basic understanding of relevant statutory requirements and legislation for children under the Guardianship of the Chief Executive and supported accommodation
- Has the ability to prioritise own workload and that of a team
- Possesses sound communication, interpersonal skills to effectively engage and establish rapport with clients, staff and external agencies
- Has an understanding of social justice principles – including equity of access, discrimination and equal opportunity, individual's rights and privacy
- Holds a degree or tertiary qualifications in Social Work, Psychology, Business or relevant equivalent (or lesser qualification complemented by substantial relevant experience)
What We Offer:
- Values-driven culture
- Generous salary sacrifice benefits
- Great professional development opportunities
- A You are Amazing Day – an extra day of leave to spend however you want
- A NADIOC Day - an extra day of paid leave to attend NAIDOC celebrations
- A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
- Access to Corporate Health Insurance
- Access to wholesale prices on selected products at Harvey Norman
You Will Need To:
- Complete our online application process
- Undergo pre-employment testing as part of the recruitment process which will include psychological assessments
- Hold or be willing to obtain a current Working with Children Check (WWCC)
- Hold or be willing to obtain a current Safe Environments Certificate
- Hold or be willing to obtain a current unencumbered Australian driver’s licence and be willing to drive
- Be prepared to undertake Therapeutic Crisis Intervention training within 6 months of commencing with Junction
How To Apply
To apply for this role, please fill out the questions below. On the following page, you'll be asked to add your Resume and a Cover letter. Please make sure you have this ready before you apply. Please also upload copies of relevant qualifications and certifications required including Working with Children Check, Safe Environments Certificate and your Driver's Licence.
Applications Close: Sunday 04 February 2024.
The position description is available by or for further confidential inquiries contact Jodie Castel, Clinical Practice Leader, Children & Youth Services on 0439 308 ***.
Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.
