AOD Services Manager

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling, and withdrawal management services).

William Booth House (WBH) is located on Gadigal lands in Surry Hills. It offers a withdrawal unit and residential rehabilitation.

We are seeking a values-driven and proactive Alcohol and Other Drug Services Manager to

Reporting to the State Manager, this is a full-time, permanent position based in Surry Hills, NSW. Salary and conditions are in accordance with SCHADS Level 7.

• Ensure high quality service delivery in line with our Model of Care, evidence-based practice, funding and organisational requirements and quality and safety frameworks.
• Ensure clinical governance, continuous quality improvement and risk management systems for service delivery.
• Ensure services are inclusive, accessible and responsive for our diverse clients.
• Develop and manage program budgets and finances.
• Implement client complaints process, including oversight of incidents, complaints & feedback, and management of complex or referred issues/incidents.
• Line manage & supervise team leaders.
• Identify needs and gaps of workforce in line with strategy.
• Build and maintain strong working relationships with various funding bodies.
• Identify and develop referral pathways and/or integrated services with internal or external agencies to TSA
• Participate in sector, peak bodies and training or development opportunities.

• A Degree qualification in nursing, social work, welfare, psychology, community development or related field.
• Extensive experience and knowledge in AOD/gambling services including in leading and managing staff and operations.

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.