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Form of work
SalaryIf you are passionate about helping customers and thrive in a dynamic and supportive work environment, this could be the opportunity for you. You will join a friendly team who are dedicated to providing exceptional customer service by taking care of inbound calls, answering customer queries, scheduling appointments for customers to meet with medical and legal specialists, and responding to online enquiries.
The company is a legal services firm dedicated to helping individuals who have sustained workplace injuries and making a positive impact to their lives. This diverse and inclusive company truly cares for their people and pride themselves for their fantastic work culture and work life balance.
To be successful in this role, you will have:
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to build rapport quickly
- Self-motivated and goal-oriented with a positive attitude
- Previous experience in customer service
- Proficient in using CRM software and other office productivity tools
- Good work ethic, reliable, patient, empathic and personable
- Full working rights
Benefits:
- Comprehensive training and ongoing support
- A collaborative and team-oriented work environment
- Fully stocked kitchens
- No cold calling or overtime work
- Fantastic social events
This is a Monday to Friday 9am to 5pm onsite role based in beautiful modern offices in Pyrmont. This will be an ongoing temp role with the view to convert to Permanent employment (based on performance). This role will be right for you if you are looking for a long term, stable position within a fantastic organisation. Immediate start.
