Address
Form of workAbout the role
We are currently looking for anApprentice Advisor, reporting to the Audit and Compliance Manager, Targeted Services, to join Apprenticeship Support Australia.
This position can be based anywhere out of one of our NSW offices.
Please note this position is a term contract position ending the 30th of June 2024.
We are looking for a people-focused, friendly, motivated and confident individual who will be a valued advisor and will love to support and encourage Apprentices to complete their apprenticeship.
We are looking for a people-focused, friendly, motivated and confident individual who will be a valued advisor and will love to support and encourage Apprentices to complete their apprenticeship.
Main responsibilities include:
- Management of a defined caseload of Australian Apprentices and will be responsible for meeting regularly to achieve retention objectives.
- Maintain the caseload within the designated territory at levels as agreed with the Manager.
- Liaison with Apprentices, Employers, and Parents as defined in the mentoring plan.
- Conduct ‘prospecting’ calls to targeted ‘At-Risk’ Australian Apprentices to enter into In-Training Support to achieve individual and team targets.
- Negotiate positive outcomes where differences arise between employers and Australian Apprentices.
- Liaise with specialised organisations to ensure complex issues and/or needs are appropriately addressed.
- Assess, counsel, coach and mentor young apprentices where required.
- Be adaptable with working hours to accommodate service needs.
Benefits and perks
As a valued employee of the Business NSW you will have access to a wealth of company benefits.
To be Successful in this role, you will:
This is the perfect opportunity to utilise your strong customer services skills.
- Excellent communication and interpersonal skills.
- Ability to develop and maintain relationships with internal and external stakeholders.
- Accuracy and attention to detail.
- Ability to set goals, organise own workload, prioritise, meet deadlines, and see tasks through to conclusion.
- Excellent computer literacy and keyboard skills.
About the business
Apprenticeship Support Australia was formed in 2014 to deliver the Australian Governments “Australian Apprenticeship Support Network” under a contract from the Department of Employment and Workplace Relations.
Apprenticeship Support Australia combines the 70 years of collective experience of Business NSW in New South Wales, the Victorian Chamber of Commerce and Industry in Victoria and the CCI WA in Western Australia, to deliver skills development advice and solutions to businesses and job-seekers across Australia.
Please navigate to the below links to learn more about the business.
Business NSW
https://www.businessnsw.com/
Apprenticeship Support Australia
http://www.apprenticeshipsupport.com.au/
Business NSW is passionate about people and their stories. You belong, no matter who you are, how you identify, or your background, and we welcome you to apply.
All short-listed applicants will be asked to complete a range of Pre-Employment checks up to and including a criminal record check, work related references, evidence of working rights and qualifications.
Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Business NSW isn't responsible for any fees related to unsolicited resumes.
