Company

National Disability Insurance AgencySee more

addressAddressSt Marys, SA
type Form of workFull time
salary Salary$57,640 - $65,044 a year
CategoryHealthcare

Job description

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian. 

A new role awaits

Do you love working in a dynamic, engaged, team environment?
Is ticking things off your to-do list a skill you enjoy?
Are you good with people and thrive on achieving outcomes?
Are you looking for fulltime/part time work?

The National Disability Insurance Agency is seeking enthusiastic, customer centric applicants to support our Service Delivery team and you could be our ideal candidate!

*Please note – This role follows Affirmative Measures provisions. The affirmative measure positions are to improve employment opportunities for people with disability in the Australian Public Service. They are open only to people with Intellectual Disability.

To be part of the affirmative measures employment process applicants must be able to provide evidence of a diagnosis of Intellectual Disability.

How will the recruitment process work? 
We want this to be a easy process for you, however there are some steps that you need to follow to apply. 
  • Step 1: Create your online application and upload your CV/Resume. 
  • Step 2: Submit either an online video application or a written application - you can decide on the one that is easiest for you. 
  • Step 3: Interview and assessment centre - if you are successful after step 2 you will be invited to an in person interview.
  • Step 4: Reference checks - we may ask you to provide someone that can provide a reference or character check.

Where you can add value
Our successful candidate will also need the following checks and clearance to perform this essential role with the NDIA: 
  • Working with Children Check
  • NDIS Worker Screening Check
  • Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
  • Evidence of Intellectual Disability from a medical professional.

Enough about us, let’s talk about you
Our ideal person will:
  • Have good computer skills
  • Have a sharp eye for details and readiness to learn new things!
  • Show interest, be able to make adjustments and be ready to develop problem solving skills!
  • Have the ability to deliver great customer service
  • Have a readiness to make positive, working relationships with inside and outside people from our business 

Holding a drivers licence will be preferable but it is not essential.Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

  • You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
  • Access to higher superannuation and above market leave entitlements
  • Competitive remuneration and working conditions that support a positive work life balance
  • Access to ongoing professional development and learning


This role is performed from South Australia - St Marys.

We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11.30pm (AEST) Monday 20 May 2024 

If you have any questions, please contact Linda Turpin on  0475 828 ***  or email ************@ndis.gov.au. 

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.

Refer code: 2100263. National Disability Insurance Agency - The previous day - 2024-04-22 19:03

National Disability Insurance Agency

St Marys, SA
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