Aps4 Insurance Adviser Sales & Policy

The Opportunity

We are currently seeking multiple experienced Insurance Advisors to join a Federal Government Department based in Melbourne. The ideal candidate/s will have demonstrated customer service and sales experience with an insurance background, ideally within a contact centre or similar environment. This is a 12-month assignment. The role will work a hybrid arrangement, Monday to Friday, 7.5 hours per day and will be paying $41.88 per hour plus super. 
 
The role:

The role will work within the Sales & Policy team who are responsible for providing general advice to clients on their home and other insurance needs.

You will be required to respond enquiries from clients, both written and over the phone, provide quotes and sell policies for a range of general insurance products. This includes the DSH Insurance home building residential insurance policy, which is exclusively for those who have served in the Australian Defence Force.
 
Role responsibilities will include but not be limited to:

• Focus on providing general advice to clients on their home and other insurance needs
• Provide quotes and processing insurance policies on all product lines
• Complete reviews and manage existing policies, claims and sales with required time frames.
• Provide support to the Senior Insurance Adviser/management as required.
• Participate in a roster to ensure national phone coverage is provided during operating hours of 8.00am to 7.00pm.

In addition, successful candidates will demonstrate the following:

• An ability to communicate effectively, display personal resilience, problem solve and think innovative
• Ability to prioritise and adhere to deadlines
• Flexibility to adapt to a changing environment
• Experience in insurance or a highly regulated industry

To Apply

As this role is within the Federal Government, applications are required to hold Australian Citizenship in order to be considered.
 
If you are interested in this role, please APPLY NOW or call DFP Recruitment on 03 8632 9*** for more information.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.