Aps6 Case Management

The Opportunity 

We are seeking multiple APS6 Case Management Officers to join a Federal Government Agency based in Geelong or Richmond.  The role is a 12-month assignment working 37.5 hours per week, paying $60.26 per hour plus super. 

The position will operate within the AAT (Administrative Appeals Tribunal) Case Management Branch to manage all external review applications in the AAT.
 
The Case Management Support role is an administration position best suited to a person with an understanding of legal processes and an ability to interpret legislation.

As a Case Management Officer, you will be required to;

• Undertaking end to end Case Management activities.
• Resolving matters through Case Management of AAT applications
• Undertaking Case Management of complex AAT matters and analysing to develop options for early resolution.
• Obtaining necessary information and advice to effectively resolve AAT matters.
• Applying alternate dispute resolution methods and advocacy skills to resolving applications
• Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at Case Management meetings

To be considered for this role you will demonstrate; 

• Previous experience within a similar role  
• Demonstrate the ability to deliver outcomes and manage workloads to meet timeframes  
• Decision making skills and the ability to justify decision based on evidence.
• Strong communication and relationship skills including;  
• Experience interpreting information and legislation to reach an agreed resolution.
• Ability to listen and communicate clearly and effectively 

To Apply

As this role is within the Federal Government, applicants are required to hold Australian Citizenship in order to be considered.

If you are interested in this role, please APPLY NOW or call DFP Recruitment on 8632 9900 for more information.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.