Key Worker - Case Management

Key Worker - Case Management - Ozanam House

• Full time, Ongoing Position
• Rainbow-Tick accredited organisation
• $ 41.52 - $ 44.68 per hour + Superannuation + NFP Salary Packaging

The Role:The Inner Melbourne Community Hub Case Management team comprises of Key Workers (case managers) who work closely with homeless and marginalized single adults. The service aims to assist people in securing and maintaining affordable housing by addressing unmet needs via a Case Management process.The Key Worker contributes and works within a multi-faceted team based at Ozanam House supporting clients through crisis, recovery and growth by means of supporting and referring clients with diverse support needs.The overall aim of the position is to stabilise the client's crisis, identify and implement seamless pathways to ongoing supports and facilitate access to appropriate and sustainable housing. Key to the success in this position is the ability to work from a collaborative, integrated and client centred approach with clients, through the use of ongoing assessment, case planning and review, and referral.VincentCare Victoria:VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.Working with VincentCare:A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

• Career Development opportunities
• Employee Assistance Program
• Salary Packaging
• Choice of Superannuation fund
• Family friendly and flexibility
• Study leave

Diversity and InclusionWe are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.Key Selection Criteria:

• A relevant tertiary qualification (For example Bachelor Degree) (preferred)
• Full Victorian Driver's Licence
• Experience in working with and supporting people who are experiencing homelessness and presenting with multiple needs.
• Experience in Case Management practice and navigating service systems with and for clients.
• Demonstrated understanding of the range of needs and issues affecting people who are homeless or at risk of homelessness.
• Knowledge of trauma informed, strengths based and person-centred care.
• Highly developed communication and relationship management skills. The ability to maintain collaborative working relationships with a broad range of stakeholders.
• Demonstrated ability to effectively build, engage and maintain professional working relationships with people experiencing homelessness.
• Demonstrated ability to work independently and as a member of a team, taking direction when required.
• Evidenced administrative accuracy and detail, including timely data entry.

How to apply:Applicants must submit their CV together with a detailed and separate response to each of the key selection criteria.Phone enquiries may be made to Stacey Hill 0499 200 873Applications close: Wednesday 22nd May 2024 at 11:30pmVincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander.All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.