Aps6 Case Management Officer

About the Team
The AAT (Administrative Appeals Tribunal) Case Management Branch manages all external review applications in the AAT. The branch aims to improve the experience of current and prospective participants in the NDIA by resolving applications for review in a timely and consistent manner.
About the Role
The APS6 Case Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.
Responsibilities of the role include but are not limited to:

• Undertaking end to end Case Management activities, subject to appropriate line manager input and oversight.
• Resolving matters through Case Management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
• Undertaking Case Management of complex AAT matters and analysing to develop options for early resolution.
• Obtaining necessary information and advice to effectively resolve AAT matters.
• Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
• Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at Case Management meetings.
• Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the NDIA.
• Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the Case Management process.

Security
The following essential checks/clearances are required to perform the role:

• Pre-Engagement Check - this is a mandatory pre-employment security screening process.

Interested
Please click "Apply" and attcah a copy of your most recent CV.
If you need additional information please reach out to Ash at ashwinder.singh@randstad.com.au
Please note- Only shortlisted candidates will be contcated.
Skills
Case Manager, Administrative Appeals Tribunal
Education
Vocational/Professional Qualification