AddressWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.
Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.
In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.
Your Opportunity
You are a passionate and influential leader with a strong customer and Eyecare focus and also possess excellent relationship building skills. Reporting to the Professional Services Manager the Area Eyecare Manager New South Wales is an In-store Coach, providing Optometrists with one-on-one professional and clinical support, coaching, and mentoring around key initiatives from the Eyecare Strategy.
This role involves ensuring the highest standards of Clinical Eyecare & Customer Experience through the optimum use of specialized clinical equipment, skills and knowledge and connecting closely with our Regional Managers and retail teams. The region covered will be South Sydney + Southern NSW + ACT Region.
Requirements for Success
Guide and mentor optometrists to continually deliver the best possible clincal examination, customer experience and solution.Lead our optometry teams towards building stronger relationships with our customersContinually develop the optometrist skills and knowledge to ensure customers' expectations are exceeded and optometrists are seen as leaders in their fieldEnsure our optometrists and managers understand best practice processes, quality standards, clinical excellence, methods and procedures.Ensure appropriate skills, knowledge and practice has been undertaken by our optometrists in the clinical diagnosis and treatment of visual conditions, to quality assurance benchmark.Working with the operations and product teams to ensure the optimal delivery of services and solutions to customers through our Optometry teams.Ensure customer feedback is communicated effectively throughout the business.Promote Luxottica Retail preferred products
Skills & Experience
Influential leader with a strong customer focusStrong communication skills and stakeholder management, both internally within Luxottica and externallyValid driver's license and the ability to travel from Melbourne Metro to regional areas as required.Someone that can travel extensively and is happy to be on the roadYou will be energetic, engaging, driven by success, passionate and thrive working in a fast-paced environmentBe a a natural coach who motivates, guides, inspires and challenges your team
Formal qualifications/certification required:
Optometry Degree
Years of experience required:
4 years in Optometry
What will be challenging in this role?
Delivering eyecare innovation strategy locally whilst supporting the engagement of optometrists in the roll out of new technology.Stakeholder management
Working at Luxottica
A career with Luxottica will offer you rewarding experiences and the opportunity to develop your skills every day.
A generous yearly product allowance for you to spend across our portfolio of brandsGlobal volunteering opportunities through our OneSight FoundationWide range of career opportunities across the Luxottica familyOptions for a hybrid working environment
Next Steps
To be considered for this opportunity, please click apply and send your cover letter and resume today.
As an inclusive, team-first company, our people are at the core of everything we do.
We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.
A unique brand portfolio that includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxottica's core strengths.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
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Job Segment:Ophthalmic, Optometry, Manager, Healthcare, Management
