AddressAbout Us:
We are Yo-Chi, the market leaders in frozen yogurt. We offer a premium and delicious product in fun and upbeat spaces with a friendly and welcoming team.
Customers can create their own happiness with our self-serve frozen yogurt and toppings bar.
We doubled in size in 2021 and again in 2022, with more growth planned for 2024 and 2025. Our rapid expansion means plenty of opportunities to upskill and grow with us. Our experienced leadership team brings a wealth of knowledge in retail and hospitality, supporting our venue management teams across the country.
About the Role:
The Gold Coast Area Leader oversees all Yo-Chi Gold Coast venues, leading and mentoring Venue Leaders and their teams. Reporting to the State Leader, you will:
- Develop high-performance teams passionate about amazing customer experiences.
- Support recruitment and onboarding of new team members and leaders.
- Drive sales, COGs, labour, and profit & loss results with Venue Leaders.
- Manage weekly reporting between venues and the Support Team.
- Ensure new venues comply with all Yo-Chi procedures and operational standards.
- Identify and implement local marketing opportunities with the Marketing Leader.
The successful candidate will have at least 4 years of experience in a multi-site role within food retail or QSR. You are autonomous, self-motivated, and efficient, with excellent time management skills.
You are a natural leader, a proactive thinker, and solution-oriented. Most importantly, you bring positive energy, curiosity, a willingness to challenge the status quo, and a drive to learn and grow.
Check us out: Visit our website, Instagram (@iloveyochi), or pop into a venue to see who we are!
