ASO3 Intake and Assessment Officer (2 positions available)

Education Standards Board
Job reference: 573287
Location: 5000 - ADELAIDE BC
Job status: Long Term Contract
Eligibility: Open to Everyone

• Are you committed to the safety and wellbeing of children and young people?
• Would you like to make an impact on the early childhood and care sector?
• Do you want to work for an employer who supports you to learn and grow?
• Do you have customer service skills coupled with the ability to interpret standards and regulations?

If you have the knowledge and skills to excel in this role, then apply now!
About us
The (ESB) is the independent statutory authority that regulates early childhood services and registers schools to improve education and care outcomes for children and young people in South Australia.
Our main functions are:

• approving early childhood services
• assessing and rating early childhood services
• educating and monitoring compliance with the law
• taking regulatory action in the event of non-compliance
• registering schools
• reviewing the registration of schools

Situated in the Adelaide CBD in modern office facilities, close to public transport, the ESB offers a supportive and professional work environment in keeping with its values. Our employees enjoy a great work-life balance and flexible work arrangements including working from home.
The ESB values an inclusive workplace that embraces diversity and encourages applications from people of Aboriginal and Torres Strait Islander descent, people from culturally diverse backgrounds, people with disability, and people from the LGBTQI+ community.
Role details
The Intake and Assessment Officer is responsible for answering, responding to, assessing and triaging all inbound phone calls, emails, applications, complaints or notifications of incidents and serious incidents. In addition, the Intake and Assessment Officer maintains the National Quality Agenda IT System and ensures that appropriate records are maintained.
Special Conditions
2 positions available (One 24-month contract and one 6-month contract)

• The successful applicant will be required to satisfactorily complete a Department of Human Services Working With Children Check (WWCC) prior to being employed.
• Some out-of-hours work may be required.
• Flexible working arrangements are available for this position.
• Annual performance agreement for the achievement of specific service or program outcomes.
• Compliance with Government legislation, Code of Ethics for the SA Public Sector, State Records Act 1997, ESB policies and procedures, including ethical / accountable resources and information management, WHS and injury management, risk management, and the access / equity /diversity strategies of the public sector
• The incumbent will be required to maintain a safe working environment by adopting appropriate hazard management practices consistent with the role.

Enquiries
Caroline Denley
Team Leader, Intake and Assessment
Email:
Application Instructions
All applications must be submitted online via I Work for SA.
If the Intake and Assessment Officer sounds like the role for you, we encourage you to apply. Please submit a cover letter of no more than 2 pages that demonstrates your suitability against the role description. Please also submit a current CV including the name and contact details of three referees (including a current or recent line manager).
Applicants who do not address these requirements will not be considered.
Applications close: 01/02/2024 11:45 PM
Attachments:
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Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.