As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers.You will also cultivate and sustain strong relationships with both our customers and the repairer network, all while upholding a high standard of customer service to represent the Youi brand.The geographic scope of this position covers Canberra and Illawarra regions.About the role:
- Conducting comprehensive assessments of homes and buildings.
- Supervising the overall quality of the claims process.
- Ensuring compliance with relevant legislation.
- Detecting and mitigating instances of fraud.
- Attaining rapid resolution times and managing costs efficiently.
- Experience in Home Claims Management or Home Assessing will be a bonus
- Insight into the construction industry.
- Familiarity with the terminology and procedures associated with claims and building.
- Excellent communication and negotiation abilities.
- Exceptional attention to detail and a dedicated commitment to delivering outstanding customer service.
- Enjoy a fully maintained company car, with a fuel card and mobile business tools
- The option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day off
- Generous incentive structure, paid out every six months.
- Discounted insurance products
- Industry-leading training, development, and the potential for advancing your career.
- Take advantage of our award-winning health and well-being programs designed to enhance your overall wellness.
- Experience a hybrid work environment with team social events that foster camaraderie.
- 22 days annual leave, plus volunteer leave
Applications close: