AddressPoint Parking is the newest and fastest growing parking management company in Australia. We specialise in retail and high volume Car Park management. With strong experience and knowledge in shopping centre, retail and high volume Car Park management we focus on driving a high quality customer experience.
We have a distinctive point of difference in a mature market and our business is growing due to this difference. We are a values based business that is focused on the ongoing development of every member of our team and we are committed to delivering the very best customer service and ensuring that our Car Parks provide the best first and last experience for its visitors.
We are looking for an Assistant Car Park Manager (2IC) to assist in leading a team in a large retail shopping centre in Macquarie Shopping Centre in NSW that will continue to deliver on our point of difference.
Reporting directly to the Car Park Manager, this role is pivotal in ensuring that the centre has a strong leadership presence that supports their overall objectives in delivering the best possible guest experience in all facets of the customer visit and compliments the Centre Management team in achieving this.
The role will provide coverage across five working days and to support the operational needs of the business.
To be considered for this role, you will demonstrate:
- strong client relationship management experience;
- outstanding customer service skills;
- proven experience in assisting in leading, training and managing a team in a fast paced, client focused environment;
- have experience with arranging staff rosters that provide the optimum amount of staff to deliver the best possible customer service, whilst also ensuring that all Car Park equipment is operating efficiently;
- experience using MS Office (including generating and analysing statistical reports in excel);
- ability to learn new systems and procedures quickly, coupled with a passion for continuous improvement; and
- outstanding presentation;
- communications skills; and
- ability to fulfill the work pattern requirements.
The successful candidate will be subject to the completion of satisfactory police and reference checks.
If you are a motivated and experienced individual looking for your next opportunity to grow and develop, then we want to hear from you!
Please click the Apply button to send your resume along with your cover letter addressing the essential skills and experience criteria outlined.
Due to high interest only short listed applicants will be contacted. We thank everyone for taking the time to apply for this position.
