Address Job description
Agency Department of Corporate and Digital Work unit Employment Services
Development
Job title Assistant Director Employment Services Designation Senior Administrative Officer 1
Job type Full time Duration Ongoing
Salary $126,030 - $140,795 Location Darwin
Position number 21166 RTF 288110 Closing 01/02/2024
Contact officer Diane Hussey on 08 8999 1000 or diane.hussey@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=288110
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special
Measures plans, go to the OCPE website.
Primary objective
Lead the delivery of effective and efficient Payroll Services to a diverse range of client agencies.
Context statement
As a share service provider Whole of Government Payroll Operations provides payroll services through administration and
processing employee entitlements and conditions, including paying salaries and allowances.
Key duties and responsibilities
1. Provide leadership in the delivery of employment and payroll client services.
2. Manage a large and diverse workforce to ensure appropriate resourcing to deliver services and managing internal and external
expectations and communications.
3. Build and maintain positive relationships with a portfolio of client agencies ensuring a client customer focus.
4. Resolve complex issues relating to client queries, staffing issues and application of legislation.
5. Identify innovative contemporary ways to meet client service needs utilising effective delivery, governance and technology.
6. Contribute subject matter expertise to an ongoing program of automation including participation on project groups and testing
requirements.
7. Identify issues and opportunities, and contribute to the development of effective work practices, accurate processing and
appropriate client services.
Selection criteria
Essential
1. Experience leading large teams in the delivery of transactional services to complex and varied client groups.
2. Working knowledge of employment legislation with respect to payroll process and administering employee entitlements.
3. Proven experience in managing resources to achieve outcomes and competing demands e.g. people, budget and technology.
4. Experience developing and implementing process improvements and more efficient work practices.
5. High level of personal motivation, organisation and initiative to achieve outcomes and the ability to motivate others.
6. Ability to contribute positively and work as part of a team to identify and resolve issues, manage recourses across a broader
group and provide support.
7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative
and respectful.
Desirable
1. Relevant qualification or a willingness to undertake further professional development.
Further information
The preferred or recommended applicant may be required to undergo a criminal history check. A criminal history will not exclude
an applicant from this position unless it is relevant to the position.
