AddressThe Assistant Director End User is a technology leader, that will deliver positive and high standard End User experience within the day-to-day technology activities across the organisation. This is an exciting opportunity to lead, support and work in a collaborative team that is delivering a key priority for government. You will be a high performing leader with a track record of delivering a high level of customer service and support. You will work to collect and understand the business requirements and identify how End User technologies can enable the business. As you will be working in a geographically dispersed team, you will have strong capabilities in managing work and people remotely and remain connected to your team. You will be responsible for ensuring the delivery of End User support across each office and remote locations. Additionally, you remain forward-thinking, keeping a watchful eye on emerging technological trends to ensure the organisation remains innovate and enhances its technology solutions in a secure and compliant manner.
Skills and Experience Required:
• Tertiary qualifications in Information Technology or relevant industry experience
• 3+ years in a leadership role managing an Information Technology team or in a senior End User support role
• Certifications in End User computing (ITIL / Microsoft 365 / Azure) are highly desirable
• Practical knowledge of accountable technologies and implementation / operational support strategies
• Technology Accountabilities include (but not limited to):
o Windows Client (Windows 10 / 11)
o Azure Virtual Desktop
o Microsoft 365 Suite o InTune / SNOW / Software Deployment
o Windows Defender / Ivanti
o iOS Devices / Mobile Device Management
o Printers o Client Hardware (Laptops / Mobile Phones / Desk environment)
o Office Meeting Room
Location and Term: This role can be based in ACT, NSW, VIC, QLD, SA & TAS. This is a ongoing role, at El1 level.
Security Requirements: Applicants must be Australian Citizens. A Baseline security clearance is required for this role.
How to Apply: Applications close 30 May.
Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates
Call Kelly 0480 002 *** or email *****@whizdom.com.au for any further information
