Company DescriptionThe Sebel Quay West Suites Sydney is the embodiment of chic style and sophistication. The hotel is located in The Rocks, close to Circular Quay. A stone's throw away from breathtaking views of the Sydney Opera House and Sydney Harbour Bridge. Our building is also home to many residents who we provide building services to, along with commercial, conference areas as well.The Quartier Bistro & Bar offers a chic yet relaxing French dining experience. Our emphasis is on quality ingredients, prepared simply and in a fast-paced world.The Quartier is French for 'neighbourhood'. Whether you live here, or are just passing by, welcome to the neighbourhood. A place of familiar faces and friendly exchanges, The Quartier will always welcome you back. The Quartier is where the love for food and beverage resides.
Job DescriptionReporting directly to the Operations Manager, you will be responsible for leading, mentoring and motivating your team while ensuring they deliver professional, efficient, and consistent service standards. This is a hands-on role, where you will oversee the service of
Food & Beverage, with a constant focus on providing excellent guest experiences while exceeding in your ability to train hospitality staff through tailored programs, staying updated with industry trends.Furthermore, your duties will also include;
- Ensure the service of food and beverage within the restaurant, room service, conferencing, and occasional residential catering are at a consistently high standard.
- Aligning staff initiatives such as recruitment and training for maximum efficiency.
- Ensure constant liaison with the Conference & Events Executive, Marketing Executive, and Head Chef in order to maximise F&B profits.
- Liaise with customers and the kitchen team to ensure service times are adhered to and ensure a seamless operation between front and back of house operations and a positive working environment.
- Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
- Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
QualificationsThe ideal candidate should possess:- Several years of experience in the restaurant industry, particularly in a high-end restaurant or hotel;
- Previous experience in managing staff and restaurant operations is essential;
- Knowledge of wines and experience as a sommelier would be advantageous.
- A genuine love for and interest in all thing's food and beverage.
Additional InformationWhat's in it for you?- Discounted carparking, free barista coffee and free dry cleaning & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
- Accor's industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Our commitment to Inclusion and DiversityWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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