Company

Hospitality & Guest ExperienceSee more

addressAddressDarwin, NT
type Form of workContract
CategoryAdministrative

Job description

Be part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Outback Spirit offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Arnhem Land & Far North Queensland, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

The Role

We are currently seeking experienced Assistant Lodge Managers, to support the Lodge Managers within our Lodges and located across remote Northern Territory and Northern Queensland and join us for the 2024 season.

This is a hands-on role supporting the Lodge Manager in the day-to-day operation of the property including leading and managing staff, guest activities, infrastructure, rosters, logistics and administration. Specifically, you will be responsible for driving your team to provide an unforgettable experience to our guests.

The role will also involve, but is not limited to:

  • Actively working towards meeting the Net Promoter Scores (NPS)
  • Ensure the team is delivering the guest-facing experience
  • Support and lead the team to deliver an exceptional food and beverage experience to our guests
  • Support and lead the team in providing immaculate and high standard of guest accommodation
  • Drive a culture of safety, ensuring all incidents and hazards are reported and investigated in a timely manner
  • Complete all administrative tasks as required by the Lodge Manager
  • Take an active role in induction, and staff training

This is your opportunity to assist in the leadership of a fantastic team, experience new and exciting adventures and create lasting memories for our guests, staff, and yourself.

Refer code: 1848012. Hospitality & Guest Experience - The previous day - 2024-03-23 11:53

Hospitality & Guest Experience

Darwin, NT
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