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Form of work
SalaryRole Title: Assistant Program Officer (REQ460094)
- Employment type: 3 x full-time temporary until March 2025
- 35 hour working week, in a hybrid working environment
- Conveniently located in Gladesville, close to public transport
For more information, read the full :
What you'll be doing
The Assistant Program Officer provides administrative and clerical support services as part of an HPCA team that supports the functions of one or more NSW Health Professional Councils. The role supports the Councils to protect the health and safety of the public through the regulation of health practitioners in NSW.
Roles will be allocated responsibility in one or more areas:
- Supporting the management of complaints about health practitioners received by the Councils
- Administrative and secretariat duties to support the efficient management of Council functions
We are seeking motivated and committed individuals with:
- High level of understanding of confidentiality and privacy requirements or the ability to acquire this understanding quickly; ability to be sensitive and discreet in a range of situations
- Administrative skills and a high level of attention to detail
- Demonstrated ability to work in a team-based environment
- General understanding of legislative frameworks and their application.
All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and responses to 2 targeted questions. If you do not include responses to the below questions your application will not be considered.
1. Describe a recent work-related situation where you needed to manage your work to deadlines. Describe the strategies you use to ensure you met deadlines and maitain high quality work. What would you do if you were unable to meet deadlines?
2. This role can be challenging. Describe a situation where you have had to use sound communication and interpersonal skills to deal with a challenging interaction with a customer / client or stakeholder Why skills do you rely on and how have they been successful?
For role related queries or questions please contact Jennifer Ratcliff on and quote REQ460094
Closing Date: Wednesday, 31 January 2024.
Working at Health Professional Councils Authority
The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.
Benefits
- Hybrid working arrangements
- flex leave on top of annual leave
- great learning and development opportunities including LinkedIn learning
- employee support services
- fitness passport
At the HPCA we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit .
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information
1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
2. This is a temporary role and there may be opportunities for ongoing employment at grade
3. For more information on applying visit the
4. Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role
Considering the significant risks posed by COVID-19, the Ministry of Health expects all workers to be fully vaccinated against COVID-19, and you will be required to show proof of your COVID-19 vaccination status prior to securing this role.
Applications Close: at 23:59pm on Wednesday 31 January 2024
