Assistant Project Officer

Assistant Project Officer

Flexible location - role can be based in Sydney / Bathurst / Gosford

Salary Grade 5/6 - base salary starting at $93,295 - $102,941 plus superannuation and leave loading.

An exciting opportunity has come up for an Assistant Project Officer to join the NSW Telco Authority (NSWTA). The role sits within the Critical Communications Enablement team in the Program Delivery unit of NSW Telco Authority.

Seeking an energetic admin whiz to streamline executive schedules and prioritise tasks. Your role: guide our leaders and drive team success with efficiency. There's plenty of competing priorities, you'll be comfortable to work with the team to determine the who/what/when of priorities and before you know it, will drive the team confidently.

What matters most is your communication abilities, both within our crew and when liaising with external stakeholders. Your acumen in problem-solving and maintaining order amidst chaos is crucial, particularly when there's a heap to handle. Fear not, for you'll be part of an amiable collective, passionate about our mission. We have big goals to achieve, teamwork is critical, just like our program.

Our team rocks a genuine vibe every day. We're about embracing diversity and pitching in to tweak things, so everyone gets their shot at shining and thriving.

What you'll do:

• Provide top-notch administrative services, including managing mail and calendars for two busy directors.
• Develop and maintain relationships with stakeholders. This is key, it's all about reaching out, whether that means picking up the phone or adapting to their preferred communication style. Quick, thoughtful responses to questions can go a long way!
• You'll love working with PowerPoint, Sharepoint, Teams and if you have experience in Jira or kanban boards that'd be great too.
• You'll be the go-to person for organizing events, handling team expenses, and sorting out travel plans. Just make sure you're on top of the processes and get those approvals in check

To be successful in this role:

• Teamwork is key! You need to be ready to join forces and build strong connections with all sorts of folks, both inside and outside the team.
• Embrace the chaos! Be OK with not having all the answers right away and juggling a bunch of stuff at once, even when the clock's ticking.
• Keep that drive alive! Always be down for some self-improvement and never stop learning.
• Talk straight, listen like you mean it, and always show others respect.
• Stay customer-centric! Deliver top-notch service that aligns with our values.
• Aim for the stars! Use what you've got wisely to nail those quality results.

What we need from you:

This role reports to me. I am a very human leader and I love being a part of the Telco team. I don't micromanage but I will support, guide and be open with feedback. This isn't an entry level role, I will expect you to have experience, with government experience preferred but not a deal breaker if you don't. Please don't send me a copy paste application. Your cover letter should address the criteria I've listed. I'd also like to know a little bit about you if you're comfortable sharing. Why does this role appeal to you? If you need any adjustments during the recruitment process, please do let me know in your application.

If you have any questions, feel free to shoot me an email in the first instance: **********@customerservice.nsw.gov.au

You can also check out the NSW Telco Authority and me Tori Findley-Burns on LinkedIn.
About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

The Critical Communications Enhancement Program (CCEP) is building one of the largest public safety radio networks of its kind in the world.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 5/6 with the base salary for this role starting at 93,295 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via **********@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 22nd March 2024, Friday (9:59 am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **********@customerservice.nsw.gov.au or 02 9494 8***.

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