The Tasman, a Luxury Collection Hotel, Hobart is looking for a highly experienced and passionate Assistant Restaurant Manager / Sommelier (Full time) to join our team and lead the day-to-day aspects of our signature restaurant operations, maintaining and exceeding service and cleanliness standards. You will undertake a variety of responsibilities and duties whilst delivering a high-quality customer experience. During busy periods you will assist food and beverage attendants on the floor.
You will work in our dynamic Food and Beverage department and the hotel's signature restaurant which celebrates renowned Tasmanian Chef Massimo Mele's heritage and gives traditional Italian cuisine a local twist that responds to the seasons. The restaurant is ideally located on Salamanca Place and close to the waterfront and is the heart of Hobart's new Parliament Square, complimenting Tasmania's newest luxury hotel, The Tasman, with a wine selection that celebrates provenance.
Managing Day-to-Day operations
Manages and oversee all day-to-day operations. Understands associate's positions well enough to perform duties as requiredManages associates and solicits feedback to identify and pro-actively addresses concernsIdentifies the development needs of others and coaches, mentors, or otherwise helps associatesReview resourcing levels to ensure that guest service, operational needs and financial objectives are metContribute to the development and implementation of The Tasman’s strategies for the department.Create an environment for associates that is aligned with The Tasman’s culture, modelling professional behaviours standard.Lead, influence, and encourage others; advocate sound financial/business decision making; demonstrates honesty and integrityEnsure compliance with all hotel policies, food and beverage policies, standards and proceduresHelp to Control costs and minimize waste and initiate corrective actionsStrategy work and help to oversees the financial aspects of the departmentPerform other appropriate duties as assigned by the Director of Food and BeverageEnsure exceptional customer service levels are consistently achieved and anticipate customer needs
Helps to empower associates to provide excellent customer serviceManages service delivery in outlets to ensure seamless service from point of entry to departureHandles customer problems/concernsIncorporates guest satisfaction as a component of departmental meetingsQualifications in Business or Hospitality Management and/or equivalent 2+ years’ experience in a similar assistant leadership position working in a premium venue.You will have experience working as a Sommelier in similar restaurants or hotels Genuine interest and knowledge of food and beverage products sustainable with wine knowledgeAbility to gauge customers’ preferences, delivering a unique drinking experienceKnowledge of local and international wines, spirits, and beersWine and Spirit Education Trust or Court of Master Sommeliers certificate (desirable)Valid Responsible Service of Alcohol certificate (RSA -Tasmania)High energy, agile and proven record driving resultsStrong leader with proven success building effective teams and empowering people to reach their full potentialImpeccable attention to detail, organisational skills and commercial acumenFlexible, reliable and punctual with the ability to work late nights and on weekendsPassion for the industry and strong customer focus and proven ability to deliver personalised and customer-centric solutionsStrong commercial acumen and proven ability managing budgets and P&LA good understanding of employment and work, health and safety practicesAble to demonstrate the capacity to perform the inherent requirements of the roleMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.