Assistant Restaurant Manager / Sommelier (Full Time)

Job Number 24011450

Job Category Food and Beverage & Culinary

Location The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

The Tasman, a Luxury Collection Hotel, Hobart is looking for a highly experienced and passionate Assistant Restaurant Manager / Sommelier (Full time) to join our team and lead the day-to-day aspects of our signature restaurant operations, maintaining and exceeding service and cleanliness standards. You will undertake a variety of responsibilities and duties whilst delivering a high-quality customer experience. During busy periods you will assist food and beverage attendants on the floor.

Your Team

You will work in our dynamic Food and Beverage department and the hotel's signature restaurant which celebrates renowned Tasmanian Chef Massimo Mele's heritage and gives traditional Italian cuisine a local twist that responds to the seasons. The restaurant is ideally located on Salamanca Place and close to the waterfront and is the heart of Hobart's new Parliament Square, complimenting Tasmania's newest luxury hotel, The Tasman, with a wine selection that celebrates provenance.

Managing Day-to-Day operations

• Manages and oversee all day-to-day operations. Understands associate's positions well enough to perform duties as required
• Manages associates and solicits feedback to identify and pro-actively addresses concerns
• Identifies the development needs of others and coaches, mentors, or otherwise helps associates
• Review resourcing levels to ensure that guest service, operational needs and financial objectives are met
• Contribute to the development and implementation of The Tasman's strategies for the department.
• Create an environment for associates that is aligned with The Tasman's culture, modelling professional behaviours standard.
• Lead, influence, and encourage others; advocate sound financial/business decision making; demonstrates honesty and integrity
• Ensure compliance with all hotel policies, food and beverage policies, standards and procedures
• Help to Control costs and minimize waste and initiate corrective actions
• Strategy work and help to oversees the financial aspects of the department
• Perform other appropriate duties as assigned by the Director of Food and Beverage

Ensure exceptional customer service levels are consistently achieved and anticipate customer needs

• Helps to empower associates to provide excellent customer service
• Manages service delivery in outlets to ensure seamless service from point of entry to departure
• Handles customer problems/concerns
• Incorporates guest satisfaction as a component of departmental meetings

About You

• Qualifications in Business or Hospitality Management and/or equivalent 2+ years' experience in a similar assistant leadership position working in a premium venue.
• You will have experience working as a Sommelier in similar restaurants or hotels
• Genuine interest and knowledge of food and beverage products sustainable with wine knowledge
• Ability to gauge customers' preferences, delivering a unique drinking experience
• Knowledge of local and international wines, spirits, and beers
• Wine and Spirit Education Trust or Court of Master Sommeliers certificate (desirable)
• Valid Responsible Service of Alcohol certificate (RSA -Tasmania)
• High energy, agile and proven record driving results
• Strong leader with proven success building effective teams and empowering people to reach their full potential
• Impeccable attention to detail, organisational skills and commercial acumen
• Flexible, reliable and punctual with the ability to work late nights and on weekends
• Passion for the industry and strong customer focus and proven ability to deliver personalised and customer-centric solutions
• Strong commercial acumen and proven ability managing budgets and P&L
• A good understanding of employment and work, health and safety practices
• Able to demonstrate the capacity to perform the inherent requirements of the role

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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